CFPB Consumer Complaint Profile

Filings and Claims Inc.

Consumers have filed 22 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

22
Total complaints
Mid-range
0
Last 12 months
81.8%
Timely response
Bottom quartile
14
States affected

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The verdict

Filings and Claims Inc. ranks #2732 of 3,843 financial companies by CFPB complaint volume, with 22 complaints on record. On-time replies land at 81.8%, the 10th percentile for the 100+ complaint peer group.

#2732
of 3,843 companies by volume
81.8%
on time (10th pctile)
Debt collection
most-complained product
14
states with complaints
D
PlainCredit Trust Score
41/100
Filings and Claims Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 81.8%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Filings and Claims Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

81.8% Among the lowest higher than 10% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Filings and Claims Inc. timely response rate 81.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Payday loan 12
Debt collection - I do not know 10

Top Issues

1.Taking/threatening an illegal action 6
2.Communication tactics 5
3.Cont'd attempts collect debt not owed 5
4.False statements or representation 4
5.Improper contact or sharing of info 2

Complaints by Year

Year Complaints
2014 9
2015 6
2016 7

Complaints by State (Top 15)

California 3
Colorado 3
New York 2
Washington 2
Tennessee 2
New Jersey 1
Ohio 1
Michigan 1
Mississippi 1
Kansas 1
Texas 1
Idaho 1
Florida 1
Indiana 1

Company Responses

Closed with explanation 18
Untimely response 3
Closed 1

What the CFPB Complaint Record Shows for Filings and Claims Inc.

The CFPB Consumer Complaint Database has logged 22 complaints against Filings and Claims Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 14 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Taking/threatening an illegal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Filings and Claims Inc.'s timely response rate stands at 81.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Filings and Claims Inc. have?

Filings and Claims Inc. has 22 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Filings and Claims Inc. respond to complaints on time?

Filings and Claims Inc.'s CFPB timely-response rate is 81.8%.

What product generates the most complaints for Filings and Claims Inc.?

The most complained-about product for Filings and Claims Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Filings and Claims Inc.?

The most common issue reported by consumers about Filings and Claims Inc. is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.

How do I file a complaint against Filings and Claims Inc.?

You can file a complaint against Filings and Claims Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Filings and Claims Inc.?

Consumers in 14 states and territories have filed complaints about Filings and Claims Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Filings and Claims Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026