CFPB Consumer Complaint Profile
Financial Accounts Service Team Inc.
Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 144
- Total complaints
- Mid-range
- 39
- Last 12 months
- 42.4%
- Timely response
- Bottom decile
- 20
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Financial Accounts Service Team Inc. sits at #1117. Its on-time response record is at the 2nd percentile among companies with 100+ complaints.
- Debt collection
- most-complained product
- TN
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Financial Accounts Service Team Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
42.4% Among the lowest higher than 2% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 2 |
| 2016 | 9 |
| 2017 | 5 |
| 2018 | 12 |
| 2019 | 9 |
| 2020 | 6 |
| 2021 | 5 |
| 2022 | 12 |
| 2023 | 10 |
| 2024 | 25 |
| 2025 | 30 |
| 2026year in progress | 16 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Financial Accounts Service Team Inc.
The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Financial Accounts Service Team Inc., with consumers across the country filing against it. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Financial Accounts Service Team Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Financial Accounts Service Team Inc. have?
144 complaints have been filed against Financial Accounts Service Team Inc. with the CFPB overall - 39 of them in the past year.
Does Financial Accounts Service Team Inc. respond to complaints on time?
Financial Accounts Service Team Inc. has a 42.4% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Financial Accounts Service Team Inc.?
The most complained-about product for Financial Accounts Service Team Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Financial Accounts Service Team Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Financial Accounts Service Team Inc. - see all issues and counts above.
How do I file a complaint against Financial Accounts Service Team Inc.?
You can file a complaint against Financial Accounts Service Team Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Financial Accounts Service Team Inc.?
The CFPB has recorded complaints against Financial Accounts Service Team Inc. from 20 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.