CFPB Consumer Complaint Profile

Financial Asset Resolution, LLC

20 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

20
Total complaints
Mid-range
0
Last 12 months
40%
Timely response
Bottom decile
13
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Financial Asset Resolution, LLC sits at #2861, with 20 complaints logged. On-time replies land at 40%, the 2nd percentile for the 100+ complaint peer group.

#2861
of 3,843 companies by volume
40%
on time (2nd pctile)
Debt collection
most-complained product
13
states with complaints
C
PlainCredit Trust Score
57/100
Financial Asset Resolution, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 40.0%
Share of complaints answered within the CFPB response window
Dispute Rate B+ 5.0%
Share of responses the consumer disputed (lower is better)
Relief Rate A+ 60.0%
Share of complaints closed with monetary or non-monetary relief

Financial Asset Resolution, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

40% Among the lowest higher than 2% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Financial Asset Resolution, LLC timely response rate 40.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card 14
Debt collection - I do not know 4
Debt collection - Auto 1
Debt collection - Other (i.e. phone, health club, etc.) 1

Top Issues

1.Communication tactics 8
2.Cont'd attempts collect debt not owed 7
3.Improper contact or sharing of info 3
4.False statements or representation 1
5.Taking/threatening an illegal action 1

Complaints by Year

Year Complaints
2013 7
2014 13

Complaints by State (Top 15)

Ohio 3
Texas 3
Louisiana 2
South Carolina 2
Maryland 1
New Jersey 1
Pennsylvania 1
West Virginia 1
District of Columbia 1
New Hampshire 1
Florida 1
Alaska 1
California 1

Company Responses

Closed with non-monetary relief 12
Closed with explanation 8

What the CFPB Complaint Record Shows for Financial Asset Resolution, LLC

20 complaints against Financial Asset Resolution, LLC appear in the CFPB record, including 0 from the trailing year. The 13 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Financial Asset Resolution, LLC's timely response rate stands at 40%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 5% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 60% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Financial Asset Resolution, LLC have?

The CFPB has logged 20 complaints against Financial Asset Resolution, LLC to date, of which 0 came in over the last 12 months.

Does Financial Asset Resolution, LLC respond to complaints on time?

Financial Asset Resolution, LLC has a 40% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Financial Asset Resolution, LLC?

"Debt collection" draws more CFPB complaints against Financial Asset Resolution, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Financial Asset Resolution, LLC?

Consumers most often cite "Communication tactics" when complaining about Financial Asset Resolution, LLC; the full issue list with counts is above.

How do I file a complaint against Financial Asset Resolution, LLC?

You can file a complaint against Financial Asset Resolution, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Financial Asset Resolution, LLC?

The CFPB has recorded complaints against Financial Asset Resolution, LLC from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Financial Asset Resolution, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (5% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026