CFPB Consumer Complaint Profile
Global Lending Services LLC
4,144 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 4,144
- Total complaints
- Among the highest
- 1,677
- Last 12 months
- 99.6%
- Timely response
- Top decile
- 52
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Global Lending Services LLC sits at #119, with 4,144 complaints logged. Its on-time response rate is 99.6%, the 74th percentile among companies with 100+ complaints.
- #119
- of 3,843 companies by volume
- 99.6%
- on time (74th pctile)
- Credit reporting or …
- most-complained product
- 52
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Global Lending Services LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.6% Higher than most higher than 74% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 774 in 2024 to 1,638 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 5 |
| 2016 | 12 |
| 2017 | 31 |
| 2018 | 41 |
| 2019 | 75 |
| 2020 | 138 |
| 2021 | 243 |
| 2022 | 298 |
| 2023 | 486 |
| 2024 | 774 |
| 2025 | 1,638 |
| 2026year in progress | 403 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Global Lending Services LLC
4,144 complaints against Global Lending Services LLC appear in the CFPB record, including 1,677 from the trailing year. The 52 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Improper use of your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Global Lending Services LLC draw a 99.6% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 4.3% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 3.9% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Global Lending Services LLC have?
Global Lending Services LLC has 4,144 total consumer complaints filed with the CFPB, with 1,677 filed in the last 12 months.
Does Global Lending Services LLC respond to complaints on time?
Global Lending Services LLC has a 99.6% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Global Lending Services LLC?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Global Lending Services LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Global Lending Services LLC?
"Improper use of your report" is the single most frequently cited issue in complaints against Global Lending Services LLC - see all issues and counts above.
How do I file a complaint against Global Lending Services LLC?
You can file a complaint against Global Lending Services LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Global Lending Services LLC?
Global Lending Services LLC has drawn CFPB complaints from 52 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Global Lending Services LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (4,144 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (4.3% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.