CFPB Consumer Complaint Profile
Financial Corporation of America
Consumers have filed 165 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 165
- Total complaints
- 0
- Last 12 months
- 95.8%
- Timely response
- 29
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Financial Corporation of America sits at #1042, with 165 complaints logged. 95.8% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #1042
- of 3,848 companies by volume
- 95.8%
- answered on time
- Debt collection
- most-complained product
- 29
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 22 |
| 2015 | 28 |
| 2016 | 18 |
| 2017 | 18 |
| 2018 | 10 |
| 2019 | 11 |
| 2020 | 11 |
| 2021 | 5 |
| 2022 | 11 |
| 2023 | 21 |
| 2024 | 9 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Financial Corporation of America
165 complaints against Financial Corporation of America appear in the CFPB record, including 0 from the trailing year. The 29 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Financial Corporation of America's timely response rate stands at 95.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. In 21.3% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Financial Corporation of America have?
165 complaints have been filed against Financial Corporation of America with the CFPB overall - 0 of them in the past year.
Does Financial Corporation of America respond to complaints on time?
95.8% of the CFPB complaints against Financial Corporation of America get a response within the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Financial Corporation of America?
"Debt collection" draws more CFPB complaints against Financial Corporation of America than any other product - see the full breakdown above.
What is the most common complaint issue with Financial Corporation of America?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Financial Corporation of America; the full issue list with counts is above.
How do I file a complaint against Financial Corporation of America?
You can file a complaint against Financial Corporation of America directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Financial Corporation of America?
Financial Corporation of America has drawn CFPB complaints from 29 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~165)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.