CFPB Consumer Complaint Profile
Financial Data Systems
Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 357
- Total complaints
- Above average
- 0
- Last 12 months
- 68.6%
- Timely response
- Bottom decile
- 19
- States affected
The verdict
Financial Data Systems ranks #617 of 3,843 financial companies by CFPB complaint volume. For answering complaints on time it stands at the 6th percentile in the 100+ complaint peer group.
- Debt collection
- most-complained product
- NC
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Financial Data Systems vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
68.6% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2022 to 2023 complete years
- Annual CFPB complaint volume moved from 50 in 2022 to 23 in 2023 (2022 → 2023).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 5 |
| 2016 | 24 |
| 2017 | 24 |
| 2018 | 43 |
| 2019 | 28 |
| 2020 | 30 |
| 2021 | 127 |
| 2022 | 50 |
| 2023 | 23 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Financial Data Systems
Financial Data Systems draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Financial Data Systems: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (16.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Financial Data Systems have?
357 complaints have been filed against Financial Data Systems with the CFPB overall - 0 of them in the past year.
Does Financial Data Systems respond to complaints on time?
Financial Data Systems's CFPB timely-response rate is 68.6%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Financial Data Systems?
Among all products tied to Financial Data Systems, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Financial Data Systems?
The most common issue reported by consumers about Financial Data Systems is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Financial Data Systems?
You can file a complaint against Financial Data Systems directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Financial Data Systems?
Consumers in 19 states and territories have filed complaints about Financial Data Systems with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.