CFPB Consumer Complaint Profile
Financial Data Systems
Behind the 357 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 357
- Total complaints
- 0
- Last 12 months
- 68.6%
- Timely response
- 19
- States affected
The verdict
Financial Data Systems ranks #618 of 3,848 financial companies by CFPB complaint volume, with 357 complaints on record. 68.6% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #618
- of 3,848 companies by volume
- 68.6%
- answered on time
- Debt collection
- most-complained product
- 19
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 5 |
| 2016 | 24 |
| 2017 | 24 |
| 2018 | 43 |
| 2019 | 28 |
| 2020 | 30 |
| 2021 | 127 |
| 2022 | 50 |
| 2023 | 23 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Financial Data Systems
Financial Data Systems carries 357 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 19 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Financial Data Systems answers 68.6% of forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response in 16.2% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 1.4% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Financial Data Systems have?
357 complaints have been filed against Financial Data Systems with the CFPB overall - 0 of them in the past year.
Does Financial Data Systems respond to complaints on time?
Financial Data Systems's CFPB timely-response rate is 68.6%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Financial Data Systems?
Among all products tied to Financial Data Systems, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Financial Data Systems?
The most common issue reported by consumers about Financial Data Systems is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Financial Data Systems?
You can file a complaint against Financial Data Systems directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Financial Data Systems?
Consumers in 19 states and territories have filed complaints about Financial Data Systems with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~357)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.