CFPB Consumer Complaint Profile
Financial Management Solutions, LLC
What 308 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 308
- Total complaints
- 50
- Last 12 months
- 98.7%
- Timely response
- 18
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Financial Management Solutions, LLC has accumulated 308 complaints, placing it #688 by volume. 98.7% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #688
- of 3,848 companies by volume
- 98.7%
- answered on time
- Debt collection
- most-complained product
- 18
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 7 |
| 2014 | 10 |
| 2015 | 13 |
| 2016 | 12 |
| 2017 | 26 |
| 2018 | 18 |
| 2019 | 18 |
| 2020 | 30 |
| 2021 | 25 |
| 2022 | 22 |
| 2023 | 19 |
| 2024 | 42 |
| 2025 | 54 |
| 2026 | 12 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Financial Management Solutions, LLC
Financial Management Solutions, LLC carries 308 complaints in the CFPB's database, 50 of them filed within the past 12 months. Consumers spanning 18 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Financial Management Solutions, LLC's timely response rate stands at 98.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 27.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Financial Management Solutions, LLC have?
The CFPB has logged 308 complaints against Financial Management Solutions, LLC to date, of which 50 came in over the last 12 months.
Does Financial Management Solutions, LLC respond to complaints on time?
Financial Management Solutions, LLC's CFPB timely-response rate is 98.7%. This is considered excellent.
What product generates the most complaints for Financial Management Solutions, LLC?
The most complained-about product for Financial Management Solutions, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Financial Management Solutions, LLC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Financial Management Solutions, LLC - see all issues and counts above.
How do I file a complaint against Financial Management Solutions, LLC?
You can file a complaint against Financial Management Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Financial Management Solutions, LLC?
Consumers in 18 states and territories have filed complaints about Financial Management Solutions, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~308)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.