CFPB Consumer Complaint Profile

First Credit Corporation

What 24 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

24
Total complaints
10
Last 12 months
91.7%
Timely response
13
States affected

The verdict

First Credit Corporation ranks #2631 of 3,848 financial companies by CFPB complaint volume, with 24 complaints on record. It answers 91.7% of complaints on time — below the 93% median for companies with 100+ complaints.

#2631
of 3,848 companies by volume
91.7%
answered on time
Credit reporting or …
most-complained product
13
states with complaints
First Credit Corporation timely response rate 91.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting or other personal consumer reports — Credit reporting 11
Debt collection — I do not know 6
Debt collection — Other debt 3
Credit card — General-purpose credit card or charge card 2
Payday loan, title loan, personal loan, or advance loan — Installment loan 1
Payday loan, title loan, personal loan, or advance loan — Payday loan 1

Top Issues

1.Incorrect information on your report 6
2.Improper use of your report 4
3.Attempts to collect debt not owed 3
4.Written notification about debt 2
5.Communication tactics 2
6.Getting a credit card 2
7.Problem with a company's investigation into an existing problem 2
8.False statements or representation 2
9.Charged fees or interest you didn't expect 1

Complaints by Year

Year Complaints
2022 1
2024 9
2025 10
2026 4

Complaints by State (Top 15)

Georgia 6
Texas 5
Alabama 3
Illinois 1
Virginia 1
Tennessee 1
Iowa 1
Arizona 1
Indiana 1
Pennsylvania 1
Louisiana 1
Missouri 1
Ohio 1

Company Responses

Closed with explanation 24

What the CFPB Complaint Record Shows for First Credit Corporation

The CFPB Consumer Complaint Database has logged 24 complaints against First Credit Corporation overall, with 10 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

First Credit Corporation's timely response rate stands at 91.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does First Credit Corporation have?

First Credit Corporation has 24 total consumer complaints filed with the CFPB, with 10 filed in the last 12 months.

Does First Credit Corporation respond to complaints on time?

First Credit Corporation has a 91.7% timely response rate to CFPB complaints.

What product generates the most complaints for First Credit Corporation?

The most complained-about product for First Credit Corporation is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with First Credit Corporation?

The most common issue reported by consumers about First Credit Corporation is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against First Credit Corporation?

You can file a complaint against First Credit Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about First Credit Corporation?

Consumers in 13 states and territories have filed complaints about First Credit Corporation with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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