CFPB Consumer Complaint Profile

Florida Financial Management dba Lend A Dollar

What 25 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

25
Total complaints
4
Last 12 months
88%
Timely response
4
States affected

The verdict

Florida Financial Management dba Lend A Dollar ranks #2589 of 3,848 financial companies by CFPB complaint volume, with 25 complaints on record. It answers 88% of complaints on time — below the 93% median for companies with 100+ complaints.

#2589
of 3,848 companies by volume
88%
answered on time
Payday loan, title l…
most-complained product
4
states with complaints
Florida Financial Management dba Lend A Dollar timely response rate 88.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Payday loan, title loan, personal loan, or advance loan — Payday loan 15
Debt collection — Payday loan debt 3
Payday loan, title loan, personal loan, or advance loan — Installment loan 2
Payday loan, title loan, or personal loan — Installment loan 2
Credit reporting or other personal consumer reports — Credit reporting 1
Payday loan, title loan, or personal loan — Payday loan 1
Debt collection — I do not know 1

Top Issues

1.Can't stop withdrawals from your bank account 8
2.Charged fees or interest you didn't expect 5
3.Communication tactics 2
4.Struggling to pay your loan 2
5.Incorrect information on your report 1
6.Was approved for a loan, but didn't receive the money 1
7.Problem when making payments 1
8.Took or threatened to take negative or legal action 1
9.Money was taken from your bank account on the wrong day or for the wrong amount 1
10.Attempts to collect debt not owed 1

Complaints by Year

Year Complaints
2020 1
2022 2
2023 4
2024 10
2025 7
2026 1

Complaints by State (Top 15)

Texas 18
Missouri 5
Florida 1
Arizona 1

Company Responses

Closed with explanation 24
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Florida Financial Management dba Lend A Dollar

The CFPB Consumer Complaint Database has logged 25 complaints against Florida Financial Management dba Lend A Dollar overall, with 4 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Payday loan, title loan, personal loan, or advance loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Can't stop withdrawals from your bank account" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Florida Financial Management dba Lend A Dollar's timely response rate stands at 88%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Of complaints that were resolved, 4% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Florida Financial Management dba Lend A Dollar have?

Florida Financial Management dba Lend A Dollar has 25 total consumer complaints filed with the CFPB, with 4 filed in the last 12 months.

Does Florida Financial Management dba Lend A Dollar respond to complaints on time?

Florida Financial Management dba Lend A Dollar has a 88% timely response rate to CFPB complaints.

What product generates the most complaints for Florida Financial Management dba Lend A Dollar?

The most complained-about product for Florida Financial Management dba Lend A Dollar is "Payday loan, title loan, personal loan, or advance loan." You can view the full product breakdown on this page.

What is the most common complaint issue with Florida Financial Management dba Lend A Dollar?

The most common issue reported by consumers about Florida Financial Management dba Lend A Dollar is "Can't stop withdrawals from your bank account." All complaint issues are listed above with their counts.

How do I file a complaint against Florida Financial Management dba Lend A Dollar?

You can file a complaint against Florida Financial Management dba Lend A Dollar directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Florida Financial Management dba Lend A Dollar?

Consumers in 4 states and territories have filed complaints about Florida Financial Management dba Lend A Dollar with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Related