CFPB Consumer Complaint Profile
Focused Recovery Solutions, Inc.
What 97 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 97
- Total complaints
- Mid-range
- 0
- Last 12 months
- 72.2%
- Timely response
- Bottom decile
- 12
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Focused Recovery Solutions, Inc. has accumulated 97 complaints, placing it #1343 by volume. On-time replies land at 72.2%, the 6th percentile for the 100+ complaint peer group.
- #1343
- of 3,843 companies by volume
- 72.2%
- on time (6th pctile)
- Debt collection
- most-complained product
- 12
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Focused Recovery Solutions, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
72.2% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 10 |
| 2015 | 9 |
| 2016 | 17 |
| 2017 | 15 |
| 2018 | 17 |
| 2019 | 18 |
| 2020 | 3 |
| 2021 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Focused Recovery Solutions, Inc.
97 complaints against Focused Recovery Solutions, Inc. appear in the CFPB record, including 0 from the trailing year. The 12 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Focused Recovery Solutions, Inc. posts a 72.2% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 9.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 22.7%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Focused Recovery Solutions, Inc. have?
Focused Recovery Solutions, Inc. has 97 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Focused Recovery Solutions, Inc. respond to complaints on time?
Focused Recovery Solutions, Inc. has a 72.2% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Focused Recovery Solutions, Inc.?
Among all products tied to Focused Recovery Solutions, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Focused Recovery Solutions, Inc.?
The most common issue reported by consumers about Focused Recovery Solutions, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Focused Recovery Solutions, Inc.?
You can file a complaint against Focused Recovery Solutions, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Focused Recovery Solutions, Inc.?
Focused Recovery Solutions, Inc. has drawn CFPB complaints from 12 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Focused Recovery Solutions, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (9.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.