CFPB Consumer Complaint Profile
Frontline Asset Strategies, LLC
What 575 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 575
- Total complaints
- Above average
- 1
- Last 12 months
- 94.6%
- Timely response
- Below median
- 48
- States affected
The verdict
575 CFPB complaints put Frontline Asset Strategies, LLC at #465 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 94.6%, the 28th percentile among companies with 100+ complaints.
- #465
- of 3,843 companies by volume
- 94.6%
- on time (28th pctile)
- Debt collection
- most-complained product
- 48
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Frontline Asset Strategies, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.6% Around the middle higher than 28% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 65 in 2024 to 3 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 12 |
| 2014 | 12 |
| 2015 | 19 |
| 2016 | 12 |
| 2017 | 26 |
| 2018 | 16 |
| 2019 | 24 |
| 2020 | 17 |
| 2021 | 46 |
| 2022 | 96 |
| 2023 | 227 |
| 2024 | 65 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Frontline Asset Strategies, LLC
575 complaints against Frontline Asset Strategies, LLC appear in the CFPB record, including 1 from the trailing year. The 48 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Frontline Asset Strategies, LLC's timely response rate stands at 94.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response at a 15.6% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0.9%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Frontline Asset Strategies, LLC have?
575 complaints have been filed against Frontline Asset Strategies, LLC with the CFPB overall - 1 of them in the past year.
Does Frontline Asset Strategies, LLC respond to complaints on time?
CFPB complaints against Frontline Asset Strategies, LLC draw a 94.6% timely-response rate inside the expected window.
What product generates the most complaints for Frontline Asset Strategies, LLC?
Among all products tied to Frontline Asset Strategies, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Frontline Asset Strategies, LLC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Frontline Asset Strategies, LLC - see all issues and counts above.
How do I file a complaint against Frontline Asset Strategies, LLC?
You can file a complaint against Frontline Asset Strategies, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Frontline Asset Strategies, LLC?
Consumers in 48 states and territories have filed complaints about Frontline Asset Strategies, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Frontline Asset Strategies, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (15.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.