CFPB Consumer Complaint Profile
Frontline Asset Strategies, LLC
What 575 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 575
- Total complaints
- 1
- Last 12 months
- 94.6%
- Timely response
- 48
- States affected
The verdict
575 CFPB complaints put Frontline Asset Strategies, LLC at #466 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 94.6%, ahead of the 93% median among companies with 100+ complaints.
- #466
- of 3,848 companies by volume
- 94.6%
- answered on time
- Debt collection
- most-complained product
- 48
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 12 |
| 2014 | 12 |
| 2015 | 19 |
| 2016 | 12 |
| 2017 | 26 |
| 2018 | 16 |
| 2019 | 24 |
| 2020 | 17 |
| 2021 | 46 |
| 2022 | 96 |
| 2023 | 227 |
| 2024 | 65 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Frontline Asset Strategies, LLC
575 complaints against Frontline Asset Strategies, LLC appear in the CFPB record, including 1 from the trailing year. The 48 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Frontline Asset Strategies, LLC's timely response rate stands at 94.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response in 15.6% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0.9% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Frontline Asset Strategies, LLC have?
575 complaints have been filed against Frontline Asset Strategies, LLC with the CFPB overall - 1 of them in the past year.
Does Frontline Asset Strategies, LLC respond to complaints on time?
94.6% of the CFPB complaints against Frontline Asset Strategies, LLC get a response within the expected window.
What product generates the most complaints for Frontline Asset Strategies, LLC?
Among all products tied to Frontline Asset Strategies, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Frontline Asset Strategies, LLC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Frontline Asset Strategies, LLC - see all issues and counts above.
How do I file a complaint against Frontline Asset Strategies, LLC?
You can file a complaint against Frontline Asset Strategies, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Frontline Asset Strategies, LLC?
Consumers in 48 states and territories have filed complaints about Frontline Asset Strategies, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~575)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.