CFPB Consumer Complaint Profile

Funding Metrics LLC

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

19
Total complaints
Below average
10
Last 12 months
100%
Timely response
Top decile
13
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Out of 3,843 financial companies in the CFPB database, Funding Metrics LLC places #2935 by volume. For answering complaints on time it stands at the 86th percentile in the 100+ complaint peer group.

Payday loan, title l…
most-complained product
FL
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B+
PlainCredit Trust Score
78/100
Funding Metrics LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C+ 5.3%
Share of complaints closed with monetary or non-monetary relief

Funding Metrics LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Payday loan, title loan, personal loan, or advance loan - Other advances of future income 5
Debt collection - Payday loan debt 4
Debt collection - Other debt 4
Payday loan, title loan, personal loan, or advance loan - Installment loan 2
Payday loan, title loan, or personal loan - Personal line of credit 1
Debt collection - I do not know 1
Checking or savings account - Other banking product or service 1
Payday loan, title loan, personal loan, or advance loan - Payday loan 1

Top Issues

1.False statements or representation 5
2.Issues with repayment 4
3.Threatened to contact someone or share information improperly 2
4.Charged fees or interest you didn't expect 1
5.Took or threatened to take negative or legal action 1
6.Attempts to collect debt not owed 1
7.Problem with the payoff process at the end of the loan 1
8.Confusing or misleading advertising or marketing 1
9.Problem with a lender or other company charging your account 1
10.Struggling to pay your loan 1

Complaints by Year

Year Complaints
2023 3
2024 3
2025 12
2026year in progress 1

Complaints by State (Top 15)

Florida 3
Nevada 2
Oregon 2
Pennsylvania 2
New Jersey 2
Virginia 1
Hawaii 1
North Carolina 1
Wisconsin 1
Illinois 1
Maryland 1
Georgia 1
Texas 1

Company Responses

Closed with explanation 18
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Funding Metrics LLC

Funding Metrics LLC draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. "Payday loan, title loan, personal loan, or advance loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "False statements or representation" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above the industry benchmark, which suggests its intake and escalation processes are functioning as designed. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Also handles Payday loan, title loan, personal loan, or advance loan

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Funding Metrics LLC have?

19 complaints have been filed against Funding Metrics LLC with the CFPB overall - 10 of them in the past year.

Does Funding Metrics LLC respond to complaints on time?

CFPB complaints against Funding Metrics LLC draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Funding Metrics LLC?

The most complained-about product for Funding Metrics LLC is "Payday loan, title loan, personal loan, or advance loan." You can view the full product breakdown on this page.

What is the most common complaint issue with Funding Metrics LLC?

The most common issue reported by consumers about Funding Metrics LLC is "False statements or representation." All complaint issues are listed above with their counts.

How do I file a complaint against Funding Metrics LLC?

You can file a complaint against Funding Metrics LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Funding Metrics LLC?

Consumers in 13 states and territories have filed complaints about Funding Metrics LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Funding Metrics LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.