CFPB Consumer Complaint Profile

Fundo LLC

What 101 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

101
Total complaints
54
Last 12 months
82.2%
Timely response
29
States affected

The verdict

Fundo LLC ranks #1329 of 3,848 financial companies by CFPB complaint volume, with 101 complaints on record. It answers 82.2% of complaints on time — below the 93% median for companies with 100+ complaints.

#1329
of 3,848 companies by volume
82.2%
answered on time
Payday loan, title l…
most-complained product
29
states with complaints
Fundo LLC timely response rate 82.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Payday loan, title loan, personal loan, or advance loan — Payday loan 26
Payday loan, title loan, personal loan, or advance loan — Other advances of future income 18
Payday loan, title loan, personal loan, or advance loan — Installment loan 14
Debt collection — Other debt 12
Debt collection — Payday loan debt 8
Debt collection — I do not know 7
Payday loan, title loan, personal loan, or advance loan — Earned wage access 5
Payday loan, title loan, personal loan, or advance loan — Personal line of credit 4
Payday loan, title loan, or personal loan — Installment loan 3
Credit reporting or other personal consumer reports — Credit reporting 1

Top Issues

1.Charged fees or interest you didn't expect 18
2.Took or threatened to take negative or legal action 13
3.Confusing or missing disclosures 11
4.Problem with the payoff process at the end of the loan 8
5.Issues with repayment 7
6.Attempts to collect debt not owed 5
7.Struggling to pay your loan 5
8.Problem when making payments 5
9.Received a loan you didn't apply for 4
10.Money was taken from your bank account on the wrong day or for the wrong amount 4

Complaints by Year

Year Complaints
2022 3
2023 5
2024 29
2025 58
2026 6

Complaints by State (Top 15)

Florida 17
Pennsylvania 11
Georgia 10
Texas 10
Virginia 6
North Carolina 5
Missouri 4
Maryland 4
Ohio 4
Colorado 3
Massachusetts 3
Louisiana 2
Connecticut 2
Illinois 2
Alabama 2

Company Responses

Closed with explanation 100
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Fundo LLC

The CFPB Consumer Complaint Database has logged 101 complaints against Fundo LLC overall, with 54 of those filed in the trailing 12 months. Reports have come from consumers in 29 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Payday loan, title loan, personal loan, or advance loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Charged fees or interest you didn't expect" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Fundo LLC's timely response rate stands at 82.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Of complaints that were resolved, 1% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Fundo LLC have?

Fundo LLC has 101 total consumer complaints filed with the CFPB, with 54 filed in the last 12 months.

Does Fundo LLC respond to complaints on time?

Fundo LLC has a 82.2% timely response rate to CFPB complaints.

What product generates the most complaints for Fundo LLC?

The most complained-about product for Fundo LLC is "Payday loan, title loan, personal loan, or advance loan." You can view the full product breakdown on this page.

What is the most common complaint issue with Fundo LLC?

The most common issue reported by consumers about Fundo LLC is "Charged fees or interest you didn't expect." All complaint issues are listed above with their counts.

How do I file a complaint against Fundo LLC?

You can file a complaint against Fundo LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Fundo LLC?

Consumers in 29 states and territories have filed complaints about Fundo LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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