CFPB Consumer Complaint Profile

FX Quick Cash, LLC

Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

11
Total complaints
Below average
0
Last 12 months
72.7%
Timely response
Bottom decile
2
States affected

The verdict

Out of 3,843 financial companies in the CFPB database, FX Quick Cash, LLC places #3589 by volume. For answering complaints on time it stands at the 7th percentile in the 100+ complaint peer group.

Debt collection
most-complained product
TX
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
39/100
FX Quick Cash, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 72.7%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

FX Quick Cash, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

72.7% Among the lowest higher than 7% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Payday loan 5
Payday loan, title loan, or personal loan - Payday loan 3
Debt collection - I do not know 2
Vehicle loan or lease - Loan 1

Top Issues

1.Communication tactics 5
2.Can't stop withdrawals from your bank account 2
3.Was approved for a loan, but didn't receive the money 1
4.Improper use of your report 1
5.Taking/threatening an illegal action 1
6.Cont'd attempts collect debt not owed 1

Complaints by Year

Year Complaints
2015 4
2016 3
2017 2
2018 1
2024 1

Complaints by State (Top 15)

Texas 10
Louisiana 1

Company Responses

Closed with explanation 10
Untimely response 1

What the CFPB Complaint Record Shows for FX Quick Cash, LLC

In the CFPB record, FX Quick Cash, LLC has a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for FX Quick Cash, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does FX Quick Cash, LLC have?

The CFPB has logged 11 complaints against FX Quick Cash, LLC to date, of which 0 came in over the last 12 months.

Does FX Quick Cash, LLC respond to complaints on time?

CFPB complaints against FX Quick Cash, LLC draw a 72.7% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.

What product generates the most complaints for FX Quick Cash, LLC?

"Debt collection" draws more CFPB complaints against FX Quick Cash, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with FX Quick Cash, LLC?

"Communication tactics" is the single most frequently cited issue in complaints against FX Quick Cash, LLC - see all issues and counts above.

How do I file a complaint against FX Quick Cash, LLC?

You can file a complaint against FX Quick Cash, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about FX Quick Cash, LLC?

The CFPB has recorded complaints against FX Quick Cash, LLC from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

FX Quick Cash, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.