CFPB Consumer Complaint Profile

Galaxy Capital Acquisitions, LLC

What 202 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

202
Total complaints
Above average
31
Last 12 months
96.5%
Timely response
Below median
44
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Galaxy Capital Acquisitions, LLC sits at #922, with 202 complaints logged. Its on-time response rate is 96.5%, the 36th percentile among companies with 100+ complaints.

#922
of 3,843 companies by volume
96.5%
on time (36th pctile)
Debt collection
most-complained product
44
states with complaints
C
PlainCredit Trust Score
59/100
Galaxy Capital Acquisitions, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 96.5%
Share of complaints answered within the CFPB response window
Dispute Rate C- 16.7%
Share of responses the consumer disputed (lower is better)
Relief Rate B- 6.9%
Share of complaints closed with monetary or non-monetary relief

Galaxy Capital Acquisitions, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

96.5% Around the middle higher than 36% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 31 in 2024 to 42 in 2025 (2024 → 2025).

See the full year-over-year release diff

Galaxy Capital Acquisitions, LLC timely response rate 96.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 59
Debt collection - I do not know 57
Debt collection - Credit card 25
Debt collection - Other debt 18
Credit reporting or other personal consumer reports - Credit reporting 12
Debt collection - Other (i.e. phone, health club, etc.) 9
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 7
Debt collection - Medical debt 2
Debt collection - Auto 2
Debt collection - Payday loan debt 2

Top Issues

1.Attempts to collect debt not owed 58
2.Took or threatened to take negative or legal action 25
3.Written notification about debt 25
4.Cont'd attempts collect debt not owed 24
5.False statements or representation 15
6.Incorrect information on your report 13
7.Disclosure verification of debt 10
8.Communication tactics 8
9.Taking/threatening an illegal action 6
10.Improper use of your report 5

Complaints by Year

Year Complaints
2014 19
2015 9
2016 16
2017 8
2018 4
2019 6
2020 6
2021 13
2022 20
2023 26
2024 31
2025 42
2026year in progress 2

Complaints by State (Top 15)

Texas 19
Florida 19
Georgia 16
California 16
New York 15
Arizona 11
Illinois 9
New Jersey 8
Michigan 7
Massachusetts 7
Pennsylvania 4
Virginia 4
Indiana 4
Rhode Island 4
Nevada 3

Company Responses

Closed with explanation 188
Closed with non-monetary relief 14

What the CFPB Complaint Record Shows for Galaxy Capital Acquisitions, LLC

The CFPB Consumer Complaint Database has logged 202 complaints against Galaxy Capital Acquisitions, LLC overall, with 31 of those filed in the trailing 12 months. Reports have come from consumers in 44 states and territories, making this a nationwide complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Galaxy Capital Acquisitions, LLC draw a 96.5% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 16.7% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 6.9%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Galaxy Capital Acquisitions, LLC have?

202 complaints have been filed against Galaxy Capital Acquisitions, LLC with the CFPB overall - 31 of them in the past year.

Does Galaxy Capital Acquisitions, LLC respond to complaints on time?

CFPB complaints against Galaxy Capital Acquisitions, LLC draw a 96.5% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Galaxy Capital Acquisitions, LLC?

"Debt collection" draws more CFPB complaints against Galaxy Capital Acquisitions, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Galaxy Capital Acquisitions, LLC?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Galaxy Capital Acquisitions, LLC; the full issue list with counts is above.

How do I file a complaint against Galaxy Capital Acquisitions, LLC?

You can file a complaint against Galaxy Capital Acquisitions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Galaxy Capital Acquisitions, LLC?

Consumers in 44 states and territories have filed complaints about Galaxy Capital Acquisitions, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Galaxy Capital Acquisitions, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (16.7% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026