CFPB Consumer Complaint Profile

Gatestone & Co. International Inc.

Behind the 250 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

250
Total complaints
20
Last 12 months
93.2%
Timely response
38
States affected

The verdict

250 CFPB complaints put Gatestone & Co. International Inc. at #789 out of 3,848 financial companies ranked by complaint volume. It answers 93.2% of complaints on time - above the 93% median for companies with 100+ complaints.

#789
of 3,848 companies by volume
93.2%
answered on time
Debt collection
most-complained product
38
states with complaints
Gatestone & Co. International Inc. timely response rate 93.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 67
Debt collection - I do not know 55
Debt collection - Other (i.e. phone, health club, etc.) 41
Debt collection - Credit card 33
Debt collection - Other debt 29
Credit reporting or other personal consumer reports - Credit reporting 7
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 3
Student loan - Private student loan 2
Debt collection - Private student loan debt 2
Debt or credit management - Debt settlement 1

Top Issues

1.Communication tactics 66
2.Attempts to collect debt not owed 40
3.Cont'd attempts collect debt not owed 38
4.False statements or representation 22
5.Written notification about debt 16
6.Took or threatened to take negative or legal action 14
7.Disclosure verification of debt 14
8.Improper contact or sharing of info 10
9.Threatened to contact someone or share information improperly 9
10.Incorrect information on your report 8

Complaints by Year

Year Complaints
2013 11
2014 31
2015 36
2016 21
2017 29
2018 25
2019 13
2020 13
2021 9
2022 13
2023 10
2024 11
2025 27
2026 1

Complaints by State (Top 15)

California 37
Florida 24
New York 18
Texas 15
Illinois 13
Arizona 12
Georgia 9
Michigan 7
Pennsylvania 7
Nevada 7
Mississippi 7
Virginia 6
Connecticut 6
Indiana 6
Maryland 5

Company Responses

Closed with non-monetary relief 162
Closed with explanation 78
Closed 8
Closed with monetary relief 2

What the CFPB Complaint Record Shows for Gatestone & Co. International Inc.

250 complaints against Gatestone & Co. International Inc. appear in the CFPB record, including 20 from the trailing year. The 38 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Gatestone & Co. International Inc. answers 93.2% of forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. In 11.1% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 65.6% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Gatestone & Co. International Inc. have?

Gatestone & Co. International Inc. has 250 total consumer complaints filed with the CFPB, with 20 filed in the last 12 months.

Does Gatestone & Co. International Inc. respond to complaints on time?

93.2% of the CFPB complaints against Gatestone & Co. International Inc. get a response within the expected window.

What product generates the most complaints for Gatestone & Co. International Inc.?

Among all products tied to Gatestone & Co. International Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Gatestone & Co. International Inc.?

Consumers most often cite "Communication tactics" when complaining about Gatestone & Co. International Inc.; the full issue list with counts is above.

How do I file a complaint against Gatestone & Co. International Inc.?

You can file a complaint against Gatestone & Co. International Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Gatestone & Co. International Inc.?

Gatestone & Co. International Inc. has drawn CFPB complaints from 38 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026