CFPB Consumer Complaint Profile
Gatestone & Co. International Inc.
Behind the 250 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 250
- Total complaints
- Above average
- 20
- Last 12 months
- 93.2%
- Timely response
- Bottom quartile
- 38
- States affected
The verdict
250 CFPB complaints put Gatestone & Co. International Inc. at #787 out of 3,843 financial companies ranked by complaint volume. It posts a 93.2% on-time response rate, the 24th percentile among companies with 100+ complaints.
- #787
- of 3,843 companies by volume
- 93.2%
- on time (24th pctile)
- Debt collection
- most-complained product
- 38
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Gatestone & Co. International Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93.2% Among the lowest higher than 24% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 11 in 2024 to 27 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 11 |
| 2014 | 31 |
| 2015 | 36 |
| 2016 | 21 |
| 2017 | 29 |
| 2018 | 25 |
| 2019 | 13 |
| 2020 | 13 |
| 2021 | 9 |
| 2022 | 13 |
| 2023 | 10 |
| 2024 | 11 |
| 2025 | 27 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Gatestone & Co. International Inc.
250 complaints against Gatestone & Co. International Inc. appear in the CFPB record, including 20 from the trailing year. The 38 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Gatestone & Co. International Inc. posts a 93.2% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 11.1% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 65.6% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Gatestone & Co. International Inc. have?
Gatestone & Co. International Inc. has 250 total consumer complaints filed with the CFPB, with 20 filed in the last 12 months.
Does Gatestone & Co. International Inc. respond to complaints on time?
CFPB complaints against Gatestone & Co. International Inc. draw a 93.2% timely-response rate inside the expected window.
What product generates the most complaints for Gatestone & Co. International Inc.?
Among all products tied to Gatestone & Co. International Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Gatestone & Co. International Inc.?
Consumers most often cite "Communication tactics" when complaining about Gatestone & Co. International Inc.; the full issue list with counts is above.
How do I file a complaint against Gatestone & Co. International Inc.?
You can file a complaint against Gatestone & Co. International Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Gatestone & Co. International Inc.?
Gatestone & Co. International Inc. has drawn CFPB complaints from 38 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Gatestone & Co. International Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (11.1% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.