CFPB Consumer Complaint Profile
GMA Investments, LLC
What 196 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 196
- Total complaints
- Above average
- 24
- Last 12 months
- 45.4%
- Timely response
- Bottom decile
- 36
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, GMA Investments, LLC sits at #953, with 196 complaints logged. It posts a 45.4% on-time response rate, the 3rd percentile among companies with 100+ complaints.
- #953
- of 3,843 companies by volume
- 45.4%
- on time (3rd pctile)
- Debt collection
- most-complained product
- 36
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
GMA Investments, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
45.4% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 33 |
| 2016 | 29 |
| 2017 | 34 |
| 2018 | 28 |
| 2019 | 25 |
| 2020 | 5 |
| 2022 | 1 |
| 2024 | 14 |
| 2025 | 22 |
| 2026year in progress | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for GMA Investments, LLC
GMA Investments, LLC carries 196 complaints in the CFPB's database, 24 of them filed within the past 12 months. Consumers spanning 36 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
GMA Investments, LLC's timely response rate stands at 45.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 16.7% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does GMA Investments, LLC have?
196 complaints have been filed against GMA Investments, LLC with the CFPB overall - 24 of them in the past year.
Does GMA Investments, LLC respond to complaints on time?
GMA Investments, LLC's CFPB timely-response rate is 45.4%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for GMA Investments, LLC?
The most complained-about product for GMA Investments, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with GMA Investments, LLC?
"Communication tactics" is the single most frequently cited issue in complaints against GMA Investments, LLC - see all issues and counts above.
How do I file a complaint against GMA Investments, LLC?
You can file a complaint against GMA Investments, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about GMA Investments, LLC?
The CFPB has recorded complaints against GMA Investments, LLC from 36 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for GMA Investments, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (16.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.