Green Square Company LLC.

CFPB Consumer Complaint Profile

229
Total Complaints
15
Last 12 Months
27.1%
Timely Response
39
States Affected
Green Square Company LLC. timely response rate 27.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — I do not know 87
Debt collection — Payday loan 80
Debt collection — Payday loan debt 14
Payday loan 11
Debt collection — Other (i.e. phone, health club, etc.) 8
Debt collection — Credit card debt 6
Debt collection — Other debt 6
Debt collection — Medical 3
Payday loan, title loan, or personal loan — Payday loan 2
Debt collection — Medical debt 2

Top Issues

1.Communication tactics 53
2.Cont'd attempts collect debt not owed 49
3.Taking/threatening an illegal action 27
4.Improper contact or sharing of info 19
5.False statements or representation 19
6.Disclosure verification of debt 17
7.Took or threatened to take negative or legal action 15
8.Can't contact lender 5
9.Received a loan I didn't apply for 4
10.Attempts to collect debt not owed 4

Complaints by Year

Year Complaints
2014 34
2015 103
2016 36
2017 8
2018 11
2019 4
2020 3
2021 3
2022 3
2023 2
2024 6
2025 11
2026 5

Complaints by State (Top 15)

Texas 29
California 28
Florida 18
Pennsylvania 11
Ohio 10
Tennessee 9
Alabama 9
New Jersey 8
Missouri 8
Michigan 7
Illinois 7
Oregon 7
Louisiana 6
South Carolina 6
Virginia 6

Company Responses

Closed 147
Closed with explanation 57
Untimely response 25

What the CFPB Complaint Record Shows for Green Square Company LLC.

The CFPB Consumer Complaint Database has logged 229 complaints against Green Square Company LLC. overall, with 15 of those filed in the trailing 12 months. Reports have come from consumers in 39 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Green Square Company LLC.'s timely response rate stands at 27.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 1.7% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Green Square Company LLC. have?

Green Square Company LLC. has 229 total consumer complaints filed with the CFPB, with 15 filed in the last 12 months.

Does Green Square Company LLC. respond to complaints on time?

Green Square Company LLC. has a 27.1% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Green Square Company LLC.?

The most complained-about product for Green Square Company LLC. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Green Square Company LLC.?

The most common issue reported by consumers about Green Square Company LLC. is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Green Square Company LLC.?

You can file a complaint against Green Square Company LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Green Square Company LLC.?

Consumers in 39 states and territories have filed complaints about Green Square Company LLC. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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