CFPB Consumer Complaint Profile

Green Square Company LLC.

229 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

229
Total complaints
Above average
15
Last 12 months
27.1%
Timely response
Bottom decile
39
States affected

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The verdict

Green Square Company LLC. ranks #832 of 3,843 financial companies by CFPB complaint volume, with 229 complaints on record. On-time replies land at 27.1%, the 1st percentile for the 100+ complaint peer group.

#832
of 3,843 companies by volume
27.1%
on time (1st pctile)
Debt collection
most-complained product
39
states with complaints
F
PlainCredit Trust Score
31/100
Green Square Company LLC. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 27.1%
Share of complaints answered within the CFPB response window
Dispute Rate A 1.7%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Green Square Company LLC. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

27.1% Among the lowest higher than 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Green Square Company LLC. timely response rate 27.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 87
Debt collection - Payday loan 80
Debt collection - Payday loan debt 14
Payday loan 11
Debt collection - Other (i.e. phone, health club, etc.) 8
Debt collection - Credit card debt 6
Debt collection - Other debt 6
Debt collection - Medical 3
Payday loan, title loan, or personal loan - Payday loan 2
Debt collection - Medical debt 2

Top Issues

1.Communication tactics 53
2.Cont'd attempts collect debt not owed 49
3.Taking/threatening an illegal action 27
4.Improper contact or sharing of info 19
5.False statements or representation 19
6.Disclosure verification of debt 17
7.Took or threatened to take negative or legal action 15
8.Can't contact lender 5
9.Received a loan I didn't apply for 4
10.Attempts to collect debt not owed 4

Complaints by Year

Year Complaints
2014 34
2015 103
2016 36
2017 8
2018 11
2019 4
2020 3
2021 3
2022 3
2023 2
2024 6
2025 11
2026year in progress 5

Complaints by State (Top 15)

Texas 29
California 28
Florida 18
Pennsylvania 11
Ohio 10
Tennessee 9
Alabama 9
New Jersey 8
Missouri 8
Michigan 7
Illinois 7
Oregon 7
Louisiana 6
South Carolina 6
Virginia 6

Company Responses

Closed 147
Closed with explanation 57
Untimely response 25

What the CFPB Complaint Record Shows for Green Square Company LLC.

Green Square Company LLC. carries 229 complaints in the CFPB's database, 15 of them filed within the past 12 months. Consumers spanning 39 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Green Square Company LLC.'s timely response rate stands at 27.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. The company's response carried a 1.7% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Green Square Company LLC. have?

Green Square Company LLC. has 229 total consumer complaints filed with the CFPB, with 15 filed in the last 12 months.

Does Green Square Company LLC. respond to complaints on time?

Green Square Company LLC.'s CFPB timely-response rate is 27.1%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Green Square Company LLC.?

The most complained-about product for Green Square Company LLC. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Green Square Company LLC.?

"Communication tactics" is the single most frequently cited issue in complaints against Green Square Company LLC. - see all issues and counts above.

How do I file a complaint against Green Square Company LLC.?

You can file a complaint against Green Square Company LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Green Square Company LLC.?

Consumers in 39 states and territories have filed complaints about Green Square Company LLC. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Green Square Company LLC.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (1.7% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026