CFPB Consumer Complaint Profile
Greensky Operations, LLC
Consumers have filed 400 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 400
- Total complaints
- Above average
- 207
- Last 12 months
- 99.8%
- Timely response
- Top decile
- 41
- States affected
The verdict
Greensky Operations, LLC ranks #576 of 3,843 financial companies by CFPB complaint volume, with 400 complaints on record. It posts a 99.8% on-time response rate, the 79th percentile among companies with 100+ complaints.
- #576
- of 3,843 companies by volume
- 99.8%
- on time (79th pctile)
- Credit reporting or …
- most-complained product
- 41
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Greensky Operations, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.8% Top 21% higher than 79% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 137 in 2024 to 218 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 1 |
| 2024 | 137 |
| 2025 | 218 |
| 2026year in progress | 44 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Greensky Operations, LLC
Greensky Operations, LLC carries 400 complaints in the CFPB's database, 207 of them filed within the past 12 months. Consumers spanning 41 states and territories have weighed in, giving this a nationwide footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Greensky Operations, LLC draw a 99.8% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, the consumer-relief closure rate is 19.8%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Greensky Operations, LLC have?
Greensky Operations, LLC has 400 total consumer complaints filed with the CFPB, with 207 filed in the last 12 months.
Does Greensky Operations, LLC respond to complaints on time?
Greensky Operations, LLC has a 99.8% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Greensky Operations, LLC?
Among all products tied to Greensky Operations, LLC, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Greensky Operations, LLC?
Consumers most often cite "Incorrect information on your report" when complaining about Greensky Operations, LLC; the full issue list with counts is above.
How do I file a complaint against Greensky Operations, LLC?
You can file a complaint against Greensky Operations, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Greensky Operations, LLC?
The CFPB has recorded complaints against Greensky Operations, LLC from 41 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.