CFPB Consumer Complaint Profile
Grow Credit Inc
Consumers have filed 219 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 219
- Total complaints
- Above average
- 72
- Last 12 months
- 94.5%
- Timely response
- Below median
- 36
- States affected
The verdict
219 CFPB complaints put Grow Credit Inc at #868 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 94.5%, the 27th percentile for the 100+ complaint peer group.
- #868
- of 3,843 companies by volume
- 94.5%
- on time (27th pctile)
- Credit reporting or …
- most-complained product
- 36
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Grow Credit Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.5% Around the middle higher than 27% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 53 in 2024 to 78 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 24 |
| 2023 | 55 |
| 2024 | 53 |
| 2025 | 78 |
| 2026year in progress | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Grow Credit Inc
The CFPB Consumer Complaint Database has logged 219 complaints against Grow Credit Inc overall, with 72 of those filed in the trailing 12 months. Reports have come from consumers in 36 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Grow Credit Inc posts a 94.5% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved complaints, 1.4% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Grow Credit Inc have?
The CFPB has logged 219 complaints against Grow Credit Inc to date, of which 72 came in over the last 12 months.
Does Grow Credit Inc respond to complaints on time?
Grow Credit Inc has a 94.5% timely response rate to CFPB complaints.
What product generates the most complaints for Grow Credit Inc?
Among all products tied to Grow Credit Inc, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Grow Credit Inc?
Consumers most often cite "Incorrect information on your report" when complaining about Grow Credit Inc; the full issue list with counts is above.
How do I file a complaint against Grow Credit Inc?
You can file a complaint against Grow Credit Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Grow Credit Inc?
Grow Credit Inc has drawn CFPB complaints from 36 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.