CFPB Consumer Complaint Profile
Guardian Capital Management Hawaii, LLC
What 41 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 41
- Total complaints
- Mid-range
- 7
- Last 12 months
- 87.8%
- Timely response
- Bottom quartile
- 7
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Guardian Capital Management Hawaii, LLC sits at #2018, with 41 complaints logged. On-time replies land at 87.8%, the 15th percentile for the 100+ complaint peer group.
- #2018
- of 3,843 companies by volume
- 87.8%
- on time (15th pctile)
- Debt collection
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Guardian Capital Management Hawaii, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
87.8% Among the lowest higher than 15% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2016 | 4 |
| 2017 | 3 |
| 2018 | 5 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 4 |
| 2023 | 7 |
| 2024 | 2 |
| 2025 | 6 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Guardian Capital Management Hawaii, LLC
The CFPB Consumer Complaint Database has logged 41 complaints against Guardian Capital Management Hawaii, LLC overall, with 7 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Guardian Capital Management Hawaii, LLC draw a 87.8% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 16.7% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Guardian Capital Management Hawaii, LLC have?
41 complaints have been filed against Guardian Capital Management Hawaii, LLC with the CFPB overall - 7 of them in the past year.
Does Guardian Capital Management Hawaii, LLC respond to complaints on time?
CFPB complaints against Guardian Capital Management Hawaii, LLC draw a 87.8% timely-response rate inside the expected window.
What product generates the most complaints for Guardian Capital Management Hawaii, LLC?
Among all products tied to Guardian Capital Management Hawaii, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Guardian Capital Management Hawaii, LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Guardian Capital Management Hawaii, LLC; the full issue list with counts is above.
How do I file a complaint against Guardian Capital Management Hawaii, LLC?
You can file a complaint against Guardian Capital Management Hawaii, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Guardian Capital Management Hawaii, LLC?
Guardian Capital Management Hawaii, LLC has drawn CFPB complaints from 7 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Guardian Capital Management Hawaii, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (16.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.