CFPB Consumer Complaint Profile
Hollis Cobb Associates
Consumers have filed 222 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 222
- Total complaints
- 45
- Last 12 months
- 95.5%
- Timely response
- 26
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Hollis Cobb Associates sits at #856, with 222 complaints logged. 95.5% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #856
- of 3,848 companies by volume
- 95.5%
- answered on time
- Debt collection
- most-complained product
- 26
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 18 |
| 2015 | 15 |
| 2016 | 16 |
| 2017 | 11 |
| 2018 | 13 |
| 2019 | 13 |
| 2020 | 10 |
| 2021 | 8 |
| 2022 | 14 |
| 2023 | 23 |
| 2024 | 22 |
| 2025 | 52 |
| 2026 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Hollis Cobb Associates
222 complaints against Hollis Cobb Associates appear in the CFPB record, including 45 from the trailing year. The 26 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Hollis Cobb Associates's timely response rate stands at 95.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 21.1% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 14.4% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Hollis Cobb Associates have?
222 complaints have been filed against Hollis Cobb Associates with the CFPB overall - 45 of them in the past year.
Does Hollis Cobb Associates respond to complaints on time?
Hollis Cobb Associates's CFPB timely-response rate is 95.5%. This is considered excellent.
What product generates the most complaints for Hollis Cobb Associates?
"Debt collection" draws more CFPB complaints against Hollis Cobb Associates than any other product - see the full breakdown above.
What is the most common complaint issue with Hollis Cobb Associates?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Hollis Cobb Associates; the full issue list with counts is above.
How do I file a complaint against Hollis Cobb Associates?
You can file a complaint against Hollis Cobb Associates directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Hollis Cobb Associates?
Hollis Cobb Associates has drawn CFPB complaints from 26 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~222)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.