CFPB Consumer Complaint Profile

Hovg, LLC

704 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

704
Total complaints
47
Last 12 months
69.5%
Timely response
46
States affected

The verdict

Hovg, LLC ranks #415 of 3,848 financial companies by CFPB complaint volume, with 704 complaints on record. It answers 69.5% of complaints on time - below the 93% median for companies with 100+ complaints.

#415
of 3,848 companies by volume
69.5%
answered on time
Debt collection
most-complained product
46
states with complaints
Hovg, LLC timely response rate 69.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 184
Debt collection - Medical debt 168
Debt collection - Medical 127
Debt collection - Other (i.e. phone, health club, etc.) 81
Debt collection - Other debt 57
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 40
Credit reporting or other personal consumer reports - Credit reporting 22
Debt collection - Credit card debt 11
Debt collection - Credit card 5
Credit reporting 4

Top Issues

1.Cont'd attempts collect debt not owed 174
2.Attempts to collect debt not owed 142
3.Communication tactics 97
4.Written notification about debt 82
5.False statements or representation 50
6.Disclosure verification of debt 38
7.Improper contact or sharing of info 28
8.Incorrect information on your report 27
9.Took or threatened to take negative or legal action 21
10.Improper use of your report 15

Complaints by Year

Year Complaints
2013 50
2014 141
2015 63
2016 46
2017 65
2018 63
2019 57
2020 36
2021 32
2022 32
2023 29
2024 31
2025 50
2026 9

Complaints by State (Top 15)

Florida 95
California 90
Pennsylvania 89
Texas 76
Georgia 46
Nevada 32
North Carolina 27
Ohio 23
New Jersey 19
New York 15
Tennessee 13
Arizona 12
Missouri 12
Maryland 11
Washington 11

Company Responses

Closed with explanation 703
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Hovg, LLC

The CFPB Consumer Complaint Database has logged 704 complaints against Hovg, LLC overall, with 47 of those filed in the trailing 12 months. Reports have come from consumers in 46 states and territories, making this a nationwide complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Hovg, LLC's timely response rate stands at 69.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. The company's response was formally disputed in 18.4% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0.1% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Hovg, LLC have?

Hovg, LLC has 704 total consumer complaints filed with the CFPB, with 47 filed in the last 12 months.

Does Hovg, LLC respond to complaints on time?

Hovg, LLC has a 69.5% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Hovg, LLC?

Among all products tied to Hovg, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Hovg, LLC?

"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Hovg, LLC - see all issues and counts above.

How do I file a complaint against Hovg, LLC?

You can file a complaint against Hovg, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Hovg, LLC?

Hovg, LLC has drawn CFPB complaints from 46 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.