CFPB Consumer Complaint Profile
Hovg, LLC
704 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 704
- Total complaints
- Above average
- 47
- Last 12 months
- 69.5%
- Timely response
- Bottom decile
- 46
- States affected
The verdict
Hovg, LLC ranks #415 of 3,843 financial companies by CFPB complaint volume, with 704 complaints on record. It posts a 69.5% on-time response rate, the 6th percentile among companies with 100+ complaints.
- #415
- of 3,843 companies by volume
- 69.5%
- on time (6th pctile)
- Debt collection
- most-complained product
- 46
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Hovg, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
69.5% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 31 in 2024 to 50 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 50 |
| 2014 | 141 |
| 2015 | 63 |
| 2016 | 46 |
| 2017 | 65 |
| 2018 | 63 |
| 2019 | 57 |
| 2020 | 36 |
| 2021 | 32 |
| 2022 | 32 |
| 2023 | 29 |
| 2024 | 31 |
| 2025 | 50 |
| 2026year in progress | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Hovg, LLC
The CFPB Consumer Complaint Database has logged 704 complaints against Hovg, LLC overall, with 47 of those filed in the trailing 12 months. Reports have come from consumers in 46 states and territories, making this a nationwide complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Hovg, LLC's timely response rate stands at 69.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. The company's response carried a 18.4% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0.1%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Hovg, LLC have?
Hovg, LLC has 704 total consumer complaints filed with the CFPB, with 47 filed in the last 12 months.
Does Hovg, LLC respond to complaints on time?
Hovg, LLC has a 69.5% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Hovg, LLC?
Among all products tied to Hovg, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Hovg, LLC?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Hovg, LLC - see all issues and counts above.
How do I file a complaint against Hovg, LLC?
You can file a complaint against Hovg, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Hovg, LLC?
Hovg, LLC has drawn CFPB complaints from 46 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Hovg, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (18.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.