CFPB Consumer Complaint Profile

Insight Capital LLC (NV)

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

21
Total complaints
Mid-range
0
Last 12 months
4.8%
Timely response
Bottom decile
14
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Insight Capital LLC (NV) sits at #2800. For answering complaints on time it stands at the 0th percentile in the 100+ complaint peer group.

Debt collection
most-complained product
FL
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
30/100
Insight Capital LLC (NV) · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 4.8%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Insight Capital LLC (NV) vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

4.8% Among the lowest in the bottom 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Payday loan 10
Payday loan 6
Debt collection - Other (i.e. phone, health club, etc.) 3
Debt collection - Payday loan debt 2

Top Issues

1.Cont'd attempts collect debt not owed 8
2.False statements or representation 3
3.Can't contact lender 3
4.Communication tactics 2
5.Charged fees or interest I didn't expect 2
6.Taking/threatening an illegal action 1
7.Received a loan I didn't apply for 1
8.Took or threatened to take negative or legal action 1

Complaints by Year

Year Complaints
2014 5
2015 10
2016 3
2017 2
2018 1

Complaints by State (Top 15)

Florida 4
Tennessee 3
Texas 2
Michigan 2
Pennsylvania 1
Kentucky 1
West Virginia 1
Illinois 1
New Jersey 1
Mississippi 1
Nevada 1
New Hampshire 1
Massachusetts 1
Virginia 1

Company Responses

Untimely response 20
Closed with explanation 1

What the CFPB Complaint Record Shows for Insight Capital LLC (NV)

Insight Capital LLC (NV) draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Cont'd attempts collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is well below the 95% industry benchmark and is a material red flag: late or missing responses are one of the strongest predictors of CFPB supervisory interest. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Insight Capital LLC (NV): nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Insight Capital LLC (NV) have?

The CFPB has logged 21 complaints against Insight Capital LLC (NV) to date, of which 0 came in over the last 12 months.

Does Insight Capital LLC (NV) respond to complaints on time?

Insight Capital LLC (NV)'s CFPB timely-response rate is 4.8%. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Insight Capital LLC (NV)?

Among all products tied to Insight Capital LLC (NV), "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Insight Capital LLC (NV)?

Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Insight Capital LLC (NV); the full issue list with counts is above.

How do I file a complaint against Insight Capital LLC (NV)?

You can file a complaint against Insight Capital LLC (NV) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Insight Capital LLC (NV)?

The CFPB has recorded complaints against Insight Capital LLC (NV) from 14 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Insight Capital LLC (NV)'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.