CFPB Consumer Complaint Profile
Integrity Solution Services, Inc.
Behind the 166 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 166
- Total complaints
- 0
- Last 12 months
- 100%
- Timely response
- 37
- States affected
The verdict
166 CFPB complaints put Integrity Solution Services, Inc. at #1038 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 100%, ahead of the 93% median among companies with 100+ complaints.
- #1038
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 37
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 2 |
| 2013 | 37 |
| 2014 | 84 |
| 2015 | 22 |
| 2016 | 13 |
| 2017 | 8 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Integrity Solution Services, Inc.
166 complaints against Integrity Solution Services, Inc. appear in the CFPB record, including 0 from the trailing year. The 37 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.
100% of CFPB-forwarded complaints against Integrity Solution Services, Inc. get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 8.7% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 1.2% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Integrity Solution Services, Inc. have?
Integrity Solution Services, Inc. has 166 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Integrity Solution Services, Inc. respond to complaints on time?
Integrity Solution Services, Inc. has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Integrity Solution Services, Inc.?
Among all products tied to Integrity Solution Services, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Integrity Solution Services, Inc.?
Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Integrity Solution Services, Inc.; the full issue list with counts is above.
How do I file a complaint against Integrity Solution Services, Inc.?
You can file a complaint against Integrity Solution Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Integrity Solution Services, Inc.?
The CFPB has recorded complaints against Integrity Solution Services, Inc. from 37 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~166)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.