CFPB Consumer Complaint Profile
Interstate Credit Control
What 13 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 13
- Total complaints
- Below average
- 0
- Last 12 months
- 84.6%
- Timely response
- Bottom quartile
- 6
- States affected
The verdict
Interstate Credit Control ranks #3408 of 3,843 financial companies by CFPB complaint volume, with 13 complaints on record. On-time replies land at 84.6%, the 12th percentile for the 100+ complaint peer group.
- #3408
- of 3,843 companies by volume
- 84.6%
- on time (12th pctile)
- Debt collection
- most-complained product
- 6
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Interstate Credit Control vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
84.6% Among the lowest higher than 12% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 1 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 4 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Interstate Credit Control
The CFPB Consumer Complaint Database has logged 13 complaints against Interstate Credit Control overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 6 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Improper use of your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Interstate Credit Control's timely response rate stands at 84.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 15.4% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Interstate Credit Control have?
The CFPB has logged 13 complaints against Interstate Credit Control to date, of which 0 came in over the last 12 months.
Does Interstate Credit Control respond to complaints on time?
Interstate Credit Control's CFPB timely-response rate is 84.6%.
What product generates the most complaints for Interstate Credit Control?
The most complained-about product for Interstate Credit Control is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Interstate Credit Control?
The most common issue reported by consumers about Interstate Credit Control is "Improper use of your report." All complaint issues are listed above with their counts.
How do I file a complaint against Interstate Credit Control?
You can file a complaint against Interstate Credit Control directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Interstate Credit Control?
Consumers in 6 states and territories have filed complaints about Interstate Credit Control with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Interstate Credit Control: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Interstate Credit Control have?
The CFPB has logged 13 complaints against Interstate Credit Control to date, of which 0 came in over the last 12 months.
Does Interstate Credit Control respond to complaints on time?
Interstate Credit Control's CFPB timely-response rate is 84.6%.
What product generates the most complaints for Interstate Credit Control?
The most complained-about product for Interstate Credit Control is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Interstate Credit Control?
The most common issue reported by consumers about Interstate Credit Control is "Improper use of your report." All complaint issues are listed above with their counts.
How do I file a complaint against Interstate Credit Control?
You can file a complaint against Interstate Credit Control directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Interstate Credit Control?
Consumers in 6 states and territories have filed complaints about Interstate Credit Control with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.