CFPB Consumer Complaint Profile
J R Brothers Financial, Inc.(Closed)
Consumers have filed 14 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 14
- Total complaints
- Below average
- 0
- Last 12 months
- 78.6%
- Timely response
- Bottom decile
- 4
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, J R Brothers Financial, Inc.(Closed) has accumulated 14 complaints, placing it #3314 by volume. On-time replies land at 78.6%, the 9th percentile for the 100+ complaint peer group.
- #3314
- of 3,843 companies by volume
- 78.6%
- on time (9th pctile)
- Debt collection
- most-complained product
- 4
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
J R Brothers Financial, Inc.(Closed) vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
78.6% Among the lowest higher than 9% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 6 |
| 2015 | 4 |
| 2016 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for J R Brothers Financial, Inc.(Closed)
14 complaints against J R Brothers Financial, Inc.(Closed) appear in the CFPB record, including 0 from the trailing year. The 4 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
J R Brothers Financial, Inc.(Closed)'s timely response rate stands at 78.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 21.4% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does J R Brothers Financial, Inc.(Closed) have?
The CFPB has logged 14 complaints against J R Brothers Financial, Inc.(Closed) to date, of which 0 came in over the last 12 months.
Does J R Brothers Financial, Inc.(Closed) respond to complaints on time?
J R Brothers Financial, Inc.(Closed) has a 78.6% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for J R Brothers Financial, Inc.(Closed)?
"Debt collection" draws more CFPB complaints against J R Brothers Financial, Inc.(Closed) than any other product - see the full breakdown above.
What is the most common complaint issue with J R Brothers Financial, Inc.(Closed)?
The most common issue reported by consumers about J R Brothers Financial, Inc.(Closed) is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against J R Brothers Financial, Inc.(Closed)?
You can file a complaint against J R Brothers Financial, Inc.(Closed) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about J R Brothers Financial, Inc.(Closed)?
The CFPB has recorded complaints against J R Brothers Financial, Inc.(Closed) from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for J R Brothers Financial, Inc.(Closed): nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (21.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does J R Brothers Financial, Inc.(Closed) have?
The CFPB has logged 14 complaints against J R Brothers Financial, Inc.(Closed) to date, of which 0 came in over the last 12 months.
Does J R Brothers Financial, Inc.(Closed) respond to complaints on time?
J R Brothers Financial, Inc.(Closed) has a 78.6% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for J R Brothers Financial, Inc.(Closed)?
"Debt collection" draws more CFPB complaints against J R Brothers Financial, Inc.(Closed) than any other product - see the full breakdown above.
What is the most common complaint issue with J R Brothers Financial, Inc.(Closed)?
The most common issue reported by consumers about J R Brothers Financial, Inc.(Closed) is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against J R Brothers Financial, Inc.(Closed)?
You can file a complaint against J R Brothers Financial, Inc.(Closed) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about J R Brothers Financial, Inc.(Closed)?
The CFPB has recorded complaints against J R Brothers Financial, Inc.(Closed) from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.