CFPB Consumer Complaint Profile

Jason A Craig, PC

What 19 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

19
Total complaints
0
Last 12 months
89.5%
Timely response
3
States affected

The verdict

Jason A Craig, PC ranks #2939 of 3,848 financial companies by CFPB complaint volume, with 19 complaints on record. It answers 89.5% of complaints on time — below the 93% median for companies with 100+ complaints.

#2939
of 3,848 companies by volume
89.5%
answered on time
Debt collection
most-complained product
3
states with complaints
Jason A Craig, PC timely response rate 89.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Medical 6
Debt collection — Medical debt 4
Debt collection — Other (i.e. phone, health club, etc.) 3
Debt collection — Other debt 2
Debt collection — I do not know 2
Mortgage — Other mortgage 1
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 1

Top Issues

1.Cont'd attempts collect debt not owed 4
2.Disclosure verification of debt 3
3.Communication tactics 3
4.Took or threatened to take negative or legal action 2
5.Written notification about debt 2
6.Attempts to collect debt not owed 2
7.Other 1
8.False statements or representation 1
9.Problem with a credit reporting company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2014 1
2015 4
2016 6
2017 5
2018 3

Complaints by State (Top 15)

Georgia 17
South Carolina 1
Colorado 1

Company Responses

Closed with explanation 19

What the CFPB Complaint Record Shows for Jason A Craig, PC

The CFPB Consumer Complaint Database has logged 19 complaints against Jason A Craig, PC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 3 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Jason A Craig, PC's timely response rate stands at 89.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Jason A Craig, PC have?

Jason A Craig, PC has 19 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Jason A Craig, PC respond to complaints on time?

Jason A Craig, PC has a 89.5% timely response rate to CFPB complaints.

What product generates the most complaints for Jason A Craig, PC?

The most complained-about product for Jason A Craig, PC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Jason A Craig, PC?

The most common issue reported by consumers about Jason A Craig, PC is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Jason A Craig, PC?

You can file a complaint against Jason A Craig, PC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Jason A Craig, PC?

Consumers in 3 states and territories have filed complaints about Jason A Craig, PC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Related