CFPB Consumer Complaint Profile

JDJ Investments, INC.

Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

141
Total complaints
Mid-range
40
Last 12 months
95%
Timely response
Below median
10
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Out of 3,843 financial companies in the CFPB database, JDJ Investments, INC. places #1131 by volume. Its on-time response record is at the 29th percentile among companies with 100+ complaints.

Debt collection
most-complained product
LA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C-
PlainCredit Trust Score
53/100
JDJ Investments, INC. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C- 95.0%
Share of complaints answered within the CFPB response window
Dispute Rate C- 16.7%
Share of responses the consumer disputed (lower is better)
Relief Rate C 3.5%
Share of complaints closed with monetary or non-monetary relief

JDJ Investments, INC. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

95% Around the middle higher than 29% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 17 in 2024 to 38 in 2025 (2024 → 2025).

See the full year-over-year release diff

Reading this profile

Complaints by Product

Debt collection - I do not know 49
Debt collection - Medical debt 27
Debt collection - Other debt 16
Credit reporting or other personal consumer reports - Credit reporting 12
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 11
Debt collection - Rental debt 11
Debt collection - Medical 9
Credit reporting or other personal consumer reports - Other personal consumer report 2
Debt collection - Credit card debt 1
Debt collection - Other (i.e. phone, health club, etc.) 1

Top Issues

1.Attempts to collect debt not owed 43
2.Written notification about debt 27
3.False statements or representation 24
4.Incorrect information on your report 12
5.Took or threatened to take negative or legal action 7
6.Problem with a credit reporting company's investigation into an existing problem 7
7.Cont'd attempts collect debt not owed 4
8.Improper use of your report 3
9.Communication tactics 3
10.Problem with a company's investigation into an existing problem 3

Complaints by Year

Year Complaints
2015 4
2016 5
2017 4
2018 4
2019 9
2020 9
2021 11
2022 11
2023 19
2024 17
2025 38
2026year in progress 10

Complaints by State (Top 15)

Louisiana 111
Texas 12
Georgia 8
Wisconsin 4
Nebraska 1
Illinois 1
California 1
Florida 1
Colorado 1
Maryland 1

Company Responses

Closed with explanation 136
Closed with non-monetary relief 5

What the CFPB Complaint Record Shows for JDJ Investments, INC.

JDJ Investments, INC. draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for JDJ Investments, INC.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (16.7% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does JDJ Investments, INC. have?

The CFPB has logged 141 complaints against JDJ Investments, INC. to date, of which 40 came in over the last 12 months.

Does JDJ Investments, INC. respond to complaints on time?

CFPB complaints against JDJ Investments, INC. draw a 95% timely-response rate inside the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for JDJ Investments, INC.?

The most complained-about product for JDJ Investments, INC. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with JDJ Investments, INC.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against JDJ Investments, INC. - see all issues and counts above.

How do I file a complaint against JDJ Investments, INC.?

You can file a complaint against JDJ Investments, INC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about JDJ Investments, INC.?

JDJ Investments, INC. has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

JDJ Investments, INC.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.