CFPB Consumer Complaint Profile
Jerold Kaplan Law Office, P.C.
Behind the 12 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 0
- Last 12 months
- 91.7%
- Timely response
- Bottom quartile
- 2
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Jerold Kaplan Law Office, P.C. sits at #3492, with 12 complaints logged. Its on-time response rate is 91.7%, the 21st percentile among companies with 100+ complaints.
- #3492
- of 3,843 companies by volume
- 91.7%
- on time (21st pctile)
- Debt collection
- most-complained product
- 2
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Jerold Kaplan Law Office, P.C. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
91.7% Among the lowest higher than 21% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 9 |
| 2018 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Jerold Kaplan Law Office, P.C.
Jerold Kaplan Law Office, P.C. carries 12 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 2 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Jerold Kaplan Law Office, P.C. posts a 91.7% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 27.3% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Jerold Kaplan Law Office, P.C. have?
The CFPB has logged 12 complaints against Jerold Kaplan Law Office, P.C. to date, of which 0 came in over the last 12 months.
Does Jerold Kaplan Law Office, P.C. respond to complaints on time?
CFPB complaints against Jerold Kaplan Law Office, P.C. draw a 91.7% timely-response rate inside the expected window.
What product generates the most complaints for Jerold Kaplan Law Office, P.C.?
The most complained-about product for Jerold Kaplan Law Office, P.C. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Jerold Kaplan Law Office, P.C.?
Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Jerold Kaplan Law Office, P.C.; the full issue list with counts is above.
How do I file a complaint against Jerold Kaplan Law Office, P.C.?
You can file a complaint against Jerold Kaplan Law Office, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Jerold Kaplan Law Office, P.C.?
Jerold Kaplan Law Office, P.C. has drawn CFPB complaints from 2 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Jerold Kaplan Law Office, P.C.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (27.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Jerold Kaplan Law Office, P.C. have?
The CFPB has logged 12 complaints against Jerold Kaplan Law Office, P.C. to date, of which 0 came in over the last 12 months.
Does Jerold Kaplan Law Office, P.C. respond to complaints on time?
CFPB complaints against Jerold Kaplan Law Office, P.C. draw a 91.7% timely-response rate inside the expected window.
What product generates the most complaints for Jerold Kaplan Law Office, P.C.?
The most complained-about product for Jerold Kaplan Law Office, P.C. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Jerold Kaplan Law Office, P.C.?
Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Jerold Kaplan Law Office, P.C.; the full issue list with counts is above.
How do I file a complaint against Jerold Kaplan Law Office, P.C.?
You can file a complaint against Jerold Kaplan Law Office, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Jerold Kaplan Law Office, P.C.?
Jerold Kaplan Law Office, P.C. has drawn CFPB complaints from 2 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.