CFPB Consumer Complaint Profile
Jonathan Neil & Associates, Inc
What 73 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 73
- Total complaints
- Mid-range
- 11
- Last 12 months
- 87.7%
- Timely response
- Bottom quartile
- 18
- States affected
The verdict
Jonathan Neil & Associates, Inc ranks #1525 of 3,843 financial companies by CFPB complaint volume, with 73 complaints on record. On-time replies land at 87.7%, the 15th percentile for the 100+ complaint peer group.
- #1525
- of 3,843 companies by volume
- 87.7%
- on time (15th pctile)
- Debt collection
- most-complained product
- 18
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Jonathan Neil & Associates, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
87.7% Among the lowest higher than 15% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 5 in 2024 to 17 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 2 |
| 2015 | 5 |
| 2016 | 5 |
| 2017 | 3 |
| 2018 | 8 |
| 2019 | 4 |
| 2020 | 6 |
| 2021 | 2 |
| 2022 | 9 |
| 2023 | 6 |
| 2024 | 5 |
| 2025 | 17 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Jonathan Neil & Associates, Inc
The CFPB Consumer Complaint Database has logged 73 complaints against Jonathan Neil & Associates, Inc overall, with 11 of those filed in the trailing 12 months. Reports have come from consumers in 18 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Jonathan Neil & Associates, Inc's timely response rate stands at 87.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response at a 14.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 12.3%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Jonathan Neil & Associates, Inc have?
73 complaints have been filed against Jonathan Neil & Associates, Inc with the CFPB overall - 11 of them in the past year.
Does Jonathan Neil & Associates, Inc respond to complaints on time?
Jonathan Neil & Associates, Inc's CFPB timely-response rate is 87.7%.
What product generates the most complaints for Jonathan Neil & Associates, Inc?
The most complained-about product for Jonathan Neil & Associates, Inc is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Jonathan Neil & Associates, Inc?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Jonathan Neil & Associates, Inc; the full issue list with counts is above.
How do I file a complaint against Jonathan Neil & Associates, Inc?
You can file a complaint against Jonathan Neil & Associates, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Jonathan Neil & Associates, Inc?
The CFPB has recorded complaints against Jonathan Neil & Associates, Inc from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Jonathan Neil & Associates, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (14.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Jonathan Neil & Associates, Inc have?
73 complaints have been filed against Jonathan Neil & Associates, Inc with the CFPB overall - 11 of them in the past year.
Does Jonathan Neil & Associates, Inc respond to complaints on time?
Jonathan Neil & Associates, Inc's CFPB timely-response rate is 87.7%.
What product generates the most complaints for Jonathan Neil & Associates, Inc?
The most complained-about product for Jonathan Neil & Associates, Inc is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Jonathan Neil & Associates, Inc?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Jonathan Neil & Associates, Inc; the full issue list with counts is above.
How do I file a complaint against Jonathan Neil & Associates, Inc?
You can file a complaint against Jonathan Neil & Associates, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Jonathan Neil & Associates, Inc?
The CFPB has recorded complaints against Jonathan Neil & Associates, Inc from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.