CFPB Consumer Complaint Profile
JTM Capital Management, LLC
143 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 143
- Total complaints
- 1
- Last 12 months
- 71.3%
- Timely response
- 37
- States affected
The verdict
JTM Capital Management, LLC ranks #1125 of 3,848 financial companies by CFPB complaint volume, with 143 complaints on record. Its on-time response rate is 71.3%, trailing the 93% median among companies with 100+ complaints.
- #1125
- of 3,848 companies by volume
- 71.3%
- answered on time
- Debt collection
- most-complained product
- 37
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 4 |
| 2017 | 15 |
| 2018 | 31 |
| 2019 | 18 |
| 2020 | 13 |
| 2021 | 15 |
| 2022 | 21 |
| 2023 | 15 |
| 2024 | 10 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for JTM Capital Management, LLC
JTM Capital Management, LLC carries 143 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 37 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, JTM Capital Management, LLC answers 71.3% of forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. In 22.2% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0.7% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does JTM Capital Management, LLC have?
143 complaints have been filed against JTM Capital Management, LLC with the CFPB overall - 1 of them in the past year.
Does JTM Capital Management, LLC respond to complaints on time?
71.3% of the CFPB complaints against JTM Capital Management, LLC get a response within the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for JTM Capital Management, LLC?
The most complained-about product for JTM Capital Management, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with JTM Capital Management, LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about JTM Capital Management, LLC; the full issue list with counts is above.
How do I file a complaint against JTM Capital Management, LLC?
You can file a complaint against JTM Capital Management, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about JTM Capital Management, LLC?
Consumers in 37 states and territories have filed complaints about JTM Capital Management, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~143)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.