CFPB Consumer Complaint Profile
JTM Capital Management, LLC
143 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 143
- Total complaints
- Mid-range
- 1
- Last 12 months
- 71.3%
- Timely response
- Bottom decile
- 37
- States affected
The verdict
JTM Capital Management, LLC ranks #1123 of 3,843 financial companies by CFPB complaint volume, with 143 complaints on record. Its on-time response rate is 71.3%, the 6th percentile among companies with 100+ complaints.
- #1123
- of 3,843 companies by volume
- 71.3%
- on time (6th pctile)
- Debt collection
- most-complained product
- 37
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
JTM Capital Management, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
71.3% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 4 |
| 2017 | 15 |
| 2018 | 31 |
| 2019 | 18 |
| 2020 | 13 |
| 2021 | 15 |
| 2022 | 21 |
| 2023 | 15 |
| 2024 | 10 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for JTM Capital Management, LLC
JTM Capital Management, LLC carries 143 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 37 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, JTM Capital Management, LLC posts a 71.3% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 22.2% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0.7%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does JTM Capital Management, LLC have?
143 complaints have been filed against JTM Capital Management, LLC with the CFPB overall - 1 of them in the past year.
Does JTM Capital Management, LLC respond to complaints on time?
CFPB complaints against JTM Capital Management, LLC draw a 71.3% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for JTM Capital Management, LLC?
The most complained-about product for JTM Capital Management, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with JTM Capital Management, LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about JTM Capital Management, LLC; the full issue list with counts is above.
How do I file a complaint against JTM Capital Management, LLC?
You can file a complaint against JTM Capital Management, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about JTM Capital Management, LLC?
Consumers in 37 states and territories have filed complaints about JTM Capital Management, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for JTM Capital Management, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (22.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.