CFPB Consumer Complaint Profile

Kabompo Holdings, Ltd.

What 22 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

22
Total complaints
Mid-range
5
Last 12 months
100%
Timely response
Top decile
9
States affected

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The verdict

Kabompo Holdings, Ltd. ranks #2732 of 3,843 financial companies by CFPB complaint volume, with 22 complaints on record. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.

#2732
of 3,843 companies by volume
100%
on time (86th pctile)
Money transfer, virt…
most-complained product
9
states with complaints
B+
PlainCredit Trust Score
77/100
Kabompo Holdings, Ltd. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C 4.5%
Share of complaints closed with monetary or non-monetary relief

Kabompo Holdings, Ltd. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Kabompo Holdings, Ltd. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Money transfer, virtual currency, or money service - Virtual currency 18
Money transfer, virtual currency, or money service - Mobile or digital wallet 1
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 1
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's check 1
Money transfer, virtual currency, or money service - Foreign currency exchange 1

Top Issues

1.Other transaction problem 9
2.Fraud or scam 4
3.Problem with customer service 2
4.Money was not available when promised 2
5.Trouble accessing funds in your mobile or digital wallet 1
6.Incorrect information on your report 1
7.Confusing or missing disclosures 1
8.Unexpected or other fees 1
9.Other service problem 1

Complaints by Year

Year Complaints
2017 1
2018 1
2021 1
2022 3
2023 7
2024 4
2025 5

Complaints by State (Top 15)

California 6
Florida 2
Connecticut 2
New Jersey 2
Virginia 1
Nevada 1
Alaska 1
North Carolina 1
New York 1

Company Responses

Closed with explanation 21
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Kabompo Holdings, Ltd.

The CFPB Consumer Complaint Database has logged 22 complaints against Kabompo Holdings, Ltd. overall, with 5 of those filed in the trailing 12 months. Reports have come from consumers in 9 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Money transfer, virtual currency, or money service," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Other transaction problem," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Kabompo Holdings, Ltd. posts a 100% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 4.5% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Kabompo Holdings, Ltd. have?

The CFPB has logged 22 complaints against Kabompo Holdings, Ltd. to date, of which 5 came in over the last 12 months.

Does Kabompo Holdings, Ltd. respond to complaints on time?

Kabompo Holdings, Ltd.'s CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Kabompo Holdings, Ltd.?

"Money transfer, virtual currency, or money service" draws more CFPB complaints against Kabompo Holdings, Ltd. than any other product - see the full breakdown above.

What is the most common complaint issue with Kabompo Holdings, Ltd.?

"Other transaction problem" is the single most frequently cited issue in complaints against Kabompo Holdings, Ltd. - see all issues and counts above.

How do I file a complaint against Kabompo Holdings, Ltd.?

You can file a complaint against Kabompo Holdings, Ltd. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Kabompo Holdings, Ltd.?

Kabompo Holdings, Ltd. has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Also handles Money transfer, virtual currency, or money service

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Kabompo Holdings, Ltd. have?

The CFPB has logged 22 complaints against Kabompo Holdings, Ltd. to date, of which 5 came in over the last 12 months.

Does Kabompo Holdings, Ltd. respond to complaints on time?

Kabompo Holdings, Ltd.'s CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Kabompo Holdings, Ltd.?

"Money transfer, virtual currency, or money service" draws more CFPB complaints against Kabompo Holdings, Ltd. than any other product - see the full breakdown above.

What is the most common complaint issue with Kabompo Holdings, Ltd.?

"Other transaction problem" is the single most frequently cited issue in complaints against Kabompo Holdings, Ltd. - see all issues and counts above.

How do I file a complaint against Kabompo Holdings, Ltd.?

You can file a complaint against Kabompo Holdings, Ltd. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Kabompo Holdings, Ltd.?

Kabompo Holdings, Ltd. has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Kabompo Holdings, Ltd.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.