CFPB Consumer Complaint Profile

Kadent Corporation

Behind the 16 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

16
Total complaints
Below average
0
Last 12 months
25%
Timely response
Bottom decile
5
States affected

The verdict

Kadent Corporation ranks #3154 of 3,843 financial companies by CFPB complaint volume, with 16 complaints on record. Its on-time response rate is 25%, the 1st percentile among companies with 100+ complaints.

#3154
of 3,843 companies by volume
25%
on time (1st pctile)
Debt collection
most-complained product
5
states with complaints
F
PlainCredit Trust Score
20/100
Kadent Corporation · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 25.0%
Share of complaints answered within the CFPB response window
Dispute Rate C- 16.7%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Kadent Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

25% Among the lowest higher than 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Kadent Corporation timely response rate 25.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical 7
Debt collection - I do not know 3
Debt collection - Medical debt 2
Debt collection - Non-federal student loan 1
Debt collection - Other (i.e. phone, health club, etc.) 1
Credit card - Store credit card 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Cont'd attempts collect debt not owed 7
2.Disclosure verification of debt 3
3.Attempts to collect debt not owed 2
4.Improper contact or sharing of info 1
5.Getting a credit card 1
6.False statements or representation 1
7.Problem with a company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2014 11
2016 1
2019 2
2023 1
2024 1

Complaints by State (Top 15)

Pennsylvania 7
California 6
Florida 1
Virginia 1
Indiana 1

Company Responses

Closed with explanation 8
Untimely response 8

What the CFPB Complaint Record Shows for Kadent Corporation

The CFPB Consumer Complaint Database has logged 16 complaints against Kadent Corporation overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Kadent Corporation posts a 25% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response carried a 16.7% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Kadent Corporation have?

The CFPB has logged 16 complaints against Kadent Corporation to date, of which 0 came in over the last 12 months.

Does Kadent Corporation respond to complaints on time?

CFPB complaints against Kadent Corporation draw a 25% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Kadent Corporation?

The most complained-about product for Kadent Corporation is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Kadent Corporation?

"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Kadent Corporation - see all issues and counts above.

How do I file a complaint against Kadent Corporation?

You can file a complaint against Kadent Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Kadent Corporation?

Kadent Corporation has drawn CFPB complaints from 5 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Kadent Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (16.7% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Kadent Corporation have?

The CFPB has logged 16 complaints against Kadent Corporation to date, of which 0 came in over the last 12 months.

Does Kadent Corporation respond to complaints on time?

CFPB complaints against Kadent Corporation draw a 25% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Kadent Corporation?

The most complained-about product for Kadent Corporation is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Kadent Corporation?

"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Kadent Corporation - see all issues and counts above.

How do I file a complaint against Kadent Corporation?

You can file a complaint against Kadent Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Kadent Corporation?

Kadent Corporation has drawn CFPB complaints from 5 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Kadent Corporation's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.