CFPB Consumer Complaint Profile

KeyBridge Medical Revenue Management

165 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

165
Total complaints
Mid-range
18
Last 12 months
97.6%
Timely response
Below median
18
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, KeyBridge Medical Revenue Management has accumulated 165 complaints, placing it #1040 by volume. It posts a 97.6% on-time response rate, the 44th percentile among companies with 100+ complaints.

#1040
of 3,843 companies by volume
97.6%
on time (44th pctile)
Debt collection
most-complained product
18
states with complaints
F
PlainCredit Trust Score
37/100
KeyBridge Medical Revenue Management · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C+ 97.6%
Share of complaints answered within the CFPB response window
Dispute Rate F 24.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

KeyBridge Medical Revenue Management vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

97.6% Around the middle higher than 44% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 11 in 2024 to 22 in 2025 (2024 → 2025).

See the full year-over-year release diff

KeyBridge Medical Revenue Management timely response rate 97.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 86
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 22
Debt collection - Medical 22
Debt collection - Other debt 13
Debt collection - I do not know 12
Debt collection - Credit card debt 5
Debt collection - Other (i.e. phone, health club, etc.) 3
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Written notification about debt 49
2.Attempts to collect debt not owed 40
3.Incorrect information on your report 13
4.False statements or representation 12
5.Disclosure verification of debt 11
6.Cont'd attempts collect debt not owed 11
7.Problem with a credit reporting company's investigation into an existing problem 9
8.Communication tactics 9
9.Took or threatened to take negative or legal action 8
10.Improper use of your report 2

Complaints by Year

Year Complaints
2014 4
2015 5
2016 11
2017 11
2018 17
2019 14
2020 18
2021 30
2022 14
2023 6
2024 11
2025 22
2026year in progress 2

Complaints by State (Top 15)

Ohio 98
Michigan 18
Indiana 16
Pennsylvania 7
Florida 4
Illinois 3
Arizona 2
California 2
Kentucky 2
Virginia 2
Tennessee 2
Texas 2
New Jersey 1
Wisconsin 1
West Virginia 1

Company Responses

Closed with explanation 165

What the CFPB Complaint Record Shows for KeyBridge Medical Revenue Management

KeyBridge Medical Revenue Management carries 165 complaints in the CFPB's database, 18 of them filed within the past 12 months. Consumers spanning 18 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Written notification about debt," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against KeyBridge Medical Revenue Management draw a 97.6% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 24% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does KeyBridge Medical Revenue Management have?

The CFPB has logged 165 complaints against KeyBridge Medical Revenue Management to date, of which 18 came in over the last 12 months.

Does KeyBridge Medical Revenue Management respond to complaints on time?

CFPB complaints against KeyBridge Medical Revenue Management draw a 97.6% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for KeyBridge Medical Revenue Management?

"Debt collection" draws more CFPB complaints against KeyBridge Medical Revenue Management than any other product - see the full breakdown above.

What is the most common complaint issue with KeyBridge Medical Revenue Management?

"Written notification about debt" is the single most frequently cited issue in complaints against KeyBridge Medical Revenue Management - see all issues and counts above.

How do I file a complaint against KeyBridge Medical Revenue Management?

You can file a complaint against KeyBridge Medical Revenue Management directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about KeyBridge Medical Revenue Management?

The CFPB has recorded complaints against KeyBridge Medical Revenue Management from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for KeyBridge Medical Revenue Management: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (24% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026