CFPB Consumer Complaint Profile
Khoury Alternative Claims Management
Consumers have filed 20 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 20
- Total complaints
- Mid-range
- 0
- Last 12 months
- 70%
- Timely response
- Bottom decile
- 12
- States affected
The verdict
20 CFPB complaints put Khoury Alternative Claims Management at #2861 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 70%, the 6th percentile for the 100+ complaint peer group.
- #2861
- of 3,843 companies by volume
- 70%
- on time (6th pctile)
- Debt collection
- most-complained product
- 12
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Khoury Alternative Claims Management vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
70% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2016 | 4 |
| 2017 | 1 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 4 |
| 2024 | 2 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Khoury Alternative Claims Management
20 complaints against Khoury Alternative Claims Management appear in the CFPB record, including 0 from the trailing year. The 12 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "False statements or representation," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Khoury Alternative Claims Management draw a 70% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Khoury Alternative Claims Management have?
20 complaints have been filed against Khoury Alternative Claims Management with the CFPB overall - 0 of them in the past year.
Does Khoury Alternative Claims Management respond to complaints on time?
CFPB complaints against Khoury Alternative Claims Management draw a 70% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Khoury Alternative Claims Management?
Among all products tied to Khoury Alternative Claims Management, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Khoury Alternative Claims Management?
The most common issue reported by consumers about Khoury Alternative Claims Management is "False statements or representation." All complaint issues are listed above with their counts.
How do I file a complaint against Khoury Alternative Claims Management?
You can file a complaint against Khoury Alternative Claims Management directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Khoury Alternative Claims Management?
Khoury Alternative Claims Management has drawn CFPB complaints from 12 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Khoury Alternative Claims Management: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Khoury Alternative Claims Management have?
20 complaints have been filed against Khoury Alternative Claims Management with the CFPB overall - 0 of them in the past year.
Does Khoury Alternative Claims Management respond to complaints on time?
CFPB complaints against Khoury Alternative Claims Management draw a 70% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Khoury Alternative Claims Management?
Among all products tied to Khoury Alternative Claims Management, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Khoury Alternative Claims Management?
The most common issue reported by consumers about Khoury Alternative Claims Management is "False statements or representation." All complaint issues are listed above with their counts.
How do I file a complaint against Khoury Alternative Claims Management?
You can file a complaint against Khoury Alternative Claims Management directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Khoury Alternative Claims Management?
Khoury Alternative Claims Management has drawn CFPB complaints from 12 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.