CFPB Consumer Complaint Profile
Kora Financial
Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 50
- Total complaints
- Mid-range
- 21
- Last 12 months
- 84%
- Timely response
- Bottom quartile
- 16
- States affected
The verdict
By CFPB complaint volume, Kora Financial is #1831 out of 3,843 financial companies. Its on-time response record is at the 12th percentile among companies with 100+ complaints.
- Credit reporting or …
- most-complained product
- FL
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Kora Financial vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
84% Among the lowest higher than 12% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 22 |
| 2025 | 23 |
| 2026year in progress | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Kora Financial
Kora Financial draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate sits below the 95% industry benchmark, a gap that tends to correlate with higher consumer dispute rates downstream. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Kora Financial have?
Kora Financial has 50 total consumer complaints filed with the CFPB, with 21 filed in the last 12 months.
Does Kora Financial respond to complaints on time?
Kora Financial's CFPB timely-response rate is 84%.
What product generates the most complaints for Kora Financial?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Kora Financial than any other product - see the full breakdown above.
What is the most common complaint issue with Kora Financial?
Consumers most often cite "Incorrect information on your report" when complaining about Kora Financial; the full issue list with counts is above.
How do I file a complaint against Kora Financial?
You can file a complaint against Kora Financial directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Kora Financial?
Consumers in 16 states and territories have filed complaints about Kora Financial with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.