CFPB Consumer Complaint Profile

Kora Financial

Behind the 50 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

50
Total complaints
Mid-range
21
Last 12 months
84%
Timely response
Bottom quartile
16
States affected

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The verdict

50 CFPB complaints put Kora Financial at #1831 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 84%, the 12th percentile among companies with 100+ complaints.

#1831
of 3,843 companies by volume
84%
on time (12th pctile)
Credit reporting or …
most-complained product
16
states with complaints
F
PlainCredit Trust Score
23/100
Kora Financial · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 84.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Kora Financial vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

84% Among the lowest higher than 12% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Kora Financial timely response rate 84.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 31
Debt collection - I do not know 13
Payday loan, title loan, personal loan, or advance loan - Installment loan 3
Debt collection - Other debt 2
Payday loan, title loan, personal loan, or advance loan - Payday loan 1

Top Issues

1.Incorrect information on your report 15
2.Improper use of your report 11
3.Problem with a company's investigation into an existing problem 9
4.Attempts to collect debt not owed 6
5.False statements or representation 5
6.Written notification about debt 2
7.Electronic communications 1
8.Took or threatened to take negative or legal action 1

Complaints by Year

Year Complaints
2024 22
2025 23
2026year in progress 5

Complaints by State (Top 15)

Florida 13
North Carolina 5
New York 5
Tennessee 4
Pennsylvania 3
Illinois 3
Maryland 3
California 3
South Carolina 2
Michigan 2
Arizona 2
New Jersey 1
Indiana 1
Texas 1
Ohio 1

Company Responses

Closed with explanation 46
In progress 4

What the CFPB Complaint Record Shows for Kora Financial

Kora Financial carries 50 complaints in the CFPB's database, 21 of them filed within the past 12 months. Consumers spanning 16 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Kora Financial's timely response rate stands at 84%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Kora Financial have?

Kora Financial has 50 total consumer complaints filed with the CFPB, with 21 filed in the last 12 months.

Does Kora Financial respond to complaints on time?

Kora Financial's CFPB timely-response rate is 84%.

What product generates the most complaints for Kora Financial?

"Credit reporting or other personal consumer reports" draws more CFPB complaints against Kora Financial than any other product - see the full breakdown above.

What is the most common complaint issue with Kora Financial?

Consumers most often cite "Incorrect information on your report" when complaining about Kora Financial; the full issue list with counts is above.

How do I file a complaint against Kora Financial?

You can file a complaint against Kora Financial directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Kora Financial?

Consumers in 16 states and territories have filed complaints about Kora Financial with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Kora Financial have?

Kora Financial has 50 total consumer complaints filed with the CFPB, with 21 filed in the last 12 months.

Does Kora Financial respond to complaints on time?

Kora Financial's CFPB timely-response rate is 84%.

What product generates the most complaints for Kora Financial?

"Credit reporting or other personal consumer reports" draws more CFPB complaints against Kora Financial than any other product - see the full breakdown above.

What is the most common complaint issue with Kora Financial?

Consumers most often cite "Incorrect information on your report" when complaining about Kora Financial; the full issue list with counts is above.

How do I file a complaint against Kora Financial?

You can file a complaint against Kora Financial directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Kora Financial?

Consumers in 16 states and territories have filed complaints about Kora Financial with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Kora Financial's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.