CFPB Consumer Complaint Profile

Kramer & Frank, P.C.

Consumers have filed 126 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

126
Total complaints
14
Last 12 months
96.8%
Timely response
7
States affected

The verdict

Kramer & Frank, P.C. ranks #1204 of 3,848 financial companies by CFPB complaint volume, with 126 complaints on record. 96.8% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.

#1204
of 3,848 companies by volume
96.8%
answered on time
Debt collection
most-complained product
7
states with complaints
Kramer & Frank, P.C. timely response rate 96.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 41
Debt collection - Credit card 19
Debt collection - I do not know 11
Debt collection - Other debt 8
Debt collection - Private student loan debt 7
Debt collection - Medical 6
Debt collection - Medical debt 6
Debt collection - Other (i.e. phone, health club, etc.) 5
Debt collection - Non-federal student loan 4
Debt collection - Payday loan debt 4

Top Issues

1.Took or threatened to take negative or legal action 22
2.Written notification about debt 19
3.Attempts to collect debt not owed 18
4.Communication tactics 14
5.False statements or representation 13
6.Cont'd attempts collect debt not owed 10
7.Disclosure verification of debt 10
8.Threatened to contact someone or share information improperly 4
9.Taking/threatening an illegal action 4
10.Improper contact or sharing of info 3

Complaints by Year

Year Complaints
2012 1
2013 4
2014 12
2015 12
2016 12
2017 14
2018 10
2019 9
2020 10
2021 3
2022 6
2023 4
2024 12
2025 17

Complaints by State (Top 15)

Missouri 86
Kansas 28
Arkansas 4
Illinois 4
New Jersey 1
Alabama 1
Maryland 1

Company Responses

Closed with explanation 79
Closed with non-monetary relief 40
Closed with monetary relief 7

What the CFPB Complaint Record Shows for Kramer & Frank, P.C.

126 complaints against Kramer & Frank, P.C. appear in the CFPB record, including 14 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Kramer & Frank, P.C. answers 96.8% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 29.5% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 37.3% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Kramer & Frank, P.C. have?

The CFPB has logged 126 complaints against Kramer & Frank, P.C. to date, of which 14 came in over the last 12 months.

Does Kramer & Frank, P.C. respond to complaints on time?

Kramer & Frank, P.C. has a 96.8% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Kramer & Frank, P.C.?

The most complained-about product for Kramer & Frank, P.C. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Kramer & Frank, P.C.?

"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Kramer & Frank, P.C. - see all issues and counts above.

How do I file a complaint against Kramer & Frank, P.C.?

You can file a complaint against Kramer & Frank, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Kramer & Frank, P.C.?

Consumers in 7 states and territories have filed complaints about Kramer & Frank, P.C. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026