CFPB Consumer Complaint Profile

Law Office of Michael J. Scott, PC

Behind the 580 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

580
Total complaints
168
Last 12 months
98.4%
Timely response
15
States affected

The verdict

580 CFPB complaints put Law Office of Michael J. Scott, PC at #463 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 98.4%, ahead of the 93% median among companies with 100+ complaints.

#463
of 3,848 companies by volume
98.4%
answered on time
Debt collection
most-complained product
15
states with complaints
Law Office of Michael J. Scott, PC timely response rate 98.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 285
Debt collection - I do not know 129
Debt collection - Other debt 39
Debt collection - Credit card 31
Credit reporting or other personal consumer reports - Credit reporting 20
Debt collection - Private student loan debt 11
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 8
Student loan - Private student loan 7
Debt collection - Auto debt 7
Credit card - General-purpose credit card or charge card 6

Top Issues

1.Took or threatened to take negative or legal action 158
2.Attempts to collect debt not owed 140
3.False statements or representation 72
4.Written notification about debt 67
5.Communication tactics 31
6.Incorrect information on your report 17
7.Taking/threatening an illegal action 14
8.Cont'd attempts collect debt not owed 11
9.Threatened to contact someone or share information improperly 10
10.Problem with a company's investigation into an existing problem 8

Complaints by Year

Year Complaints
2013 4
2014 19
2015 23
2016 11
2017 23
2018 26
2019 29
2020 35
2021 31
2022 25
2023 55
2024 97
2025 172
2026 30

Complaints by State (Top 15)

Texas 321
Virginia 62
California 58
South Carolina 40
Alabama 35
Pennsylvania 29
Tennessee 14
Maryland 5
New York 3
Florida 2
North Carolina 2
Mississippi 2
Georgia 2
Utah 1
Nevada 1

Company Responses

Closed with explanation 579
Closed 1

What the CFPB Complaint Record Shows for Law Office of Michael J. Scott, PC

The CFPB Consumer Complaint Database has logged 580 complaints against Law Office of Michael J. Scott, PC overall, with 168 of those filed in the trailing 12 months. Reports have come from consumers in 15 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.

98.4% of CFPB-forwarded complaints against Law Office of Michael J. Scott, PC get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 27.4% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Law Office of Michael J. Scott, PC have?

580 complaints have been filed against Law Office of Michael J. Scott, PC with the CFPB overall - 168 of them in the past year.

Does Law Office of Michael J. Scott, PC respond to complaints on time?

Law Office of Michael J. Scott, PC has a 98.4% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Law Office of Michael J. Scott, PC?

"Debt collection" draws more CFPB complaints against Law Office of Michael J. Scott, PC than any other product - see the full breakdown above.

What is the most common complaint issue with Law Office of Michael J. Scott, PC?

Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Law Office of Michael J. Scott, PC; the full issue list with counts is above.

How do I file a complaint against Law Office of Michael J. Scott, PC?

You can file a complaint against Law Office of Michael J. Scott, PC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Law Office of Michael J. Scott, PC?

Law Office of Michael J. Scott, PC has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026