CFPB Consumer Complaint Profile

Law Office of Regent and Associates

What 10 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

10
Total complaints
0
Last 12 months
30%
Timely response
4
States affected

The verdict

Law Office of Regent and Associates ranks #3720 of 3,848 financial companies by CFPB complaint volume, with 10 complaints on record. It answers 30% of complaints on time — below the 93% median for companies with 100+ complaints.

#3720
of 3,848 companies by volume
30%
answered on time
Debt collection
most-complained product
4
states with complaints
Law Office of Regent and Associates timely response rate 30.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Credit card 3
Debt collection — I do not know 2
Debt collection — Other debt 1
Debt collection — Payday loan debt 1
Student loan — Non-federal student loan 1
Debt collection — Credit card debt 1
Debt collection — Non-federal student loan 1

Top Issues

1.Attempts to collect debt not owed 2
2.Cont'd attempts collect debt not owed 2
3.Taking/threatening an illegal action 1
4.Written notification about debt 1
5.Problems when you are unable to pay 1
6.False statements or representation 1
7.Took or threatened to take negative or legal action 1
8.Improper contact or sharing of info 1

Complaints by Year

Year Complaints
2013 2
2014 2
2015 2
2017 1
2020 1
2021 1
2022 1

Complaints by State (Top 15)

Texas 7
Wisconsin 1
California 1
Tennessee 1

Company Responses

Untimely response 6
Closed with explanation 3
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Law Office of Regent and Associates

The CFPB Consumer Complaint Database has logged 10 complaints against Law Office of Regent and Associates overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Law Office of Regent and Associates's timely response rate stands at 30%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 10% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Law Office of Regent and Associates have?

Law Office of Regent and Associates has 10 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Law Office of Regent and Associates respond to complaints on time?

Law Office of Regent and Associates has a 30% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Law Office of Regent and Associates?

The most complained-about product for Law Office of Regent and Associates is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Law Office of Regent and Associates?

The most common issue reported by consumers about Law Office of Regent and Associates is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Law Office of Regent and Associates?

You can file a complaint against Law Office of Regent and Associates directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Law Office of Regent and Associates?

Consumers in 4 states and territories have filed complaints about Law Office of Regent and Associates with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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