CFPB Consumer Complaint Profile

Law Offices of Hayt, Hayt & Landau, LLC

131 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

131
Total complaints
Mid-range
36
Last 12 months
100%
Timely response
Top decile
10
States affected

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The verdict

Law Offices of Hayt, Hayt & Landau, LLC ranks #1172 of 3,843 financial companies by CFPB complaint volume, with 131 complaints on record. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#1172
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
10
states with complaints
C
PlainCredit Trust Score
56/100
Law Offices of Hayt, Hayt & Landau, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate C 14.3%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Law Offices of Hayt, Hayt & Landau, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 14 in 2024 to 46 in 2025 (2024 → 2025).

See the full year-over-year release diff

Law Offices of Hayt, Hayt & Landau, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 73
Debt collection - I do not know 21
Debt collection - Credit card 15
Debt collection - Other debt 8
Credit reporting or other personal consumer reports - Credit reporting 3
Debt collection - Other (i.e. phone, health club, etc.) 2
Debt or credit management - Debt settlement 2
Credit card or prepaid card - General-purpose credit card or charge card 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Debt collection - Auto 1

Top Issues

1.Took or threatened to take negative or legal action 31
2.Attempts to collect debt not owed 20
3.False statements or representation 20
4.Written notification about debt 17
5.Communication tactics 10
6.Threatened to contact someone or share information improperly 10
7.Taking/threatening an illegal action 6
8.Incorrect information on your report 4
9.Disclosure verification of debt 3
10.Cont'd attempts collect debt not owed 3

Complaints by Year

Year Complaints
2013 1
2014 7
2015 5
2016 6
2017 3
2018 4
2019 7
2020 6
2021 5
2022 15
2023 6
2024 14
2025 46
2026year in progress 6

Complaints by State (Top 15)

New Jersey 67
Pennsylvania 55
Texas 2
Ohio 1
Tennessee 1
Nevada 1
West Virginia 1
New York 1
Maine 1
Virginia 1

Company Responses

Closed with explanation 116
Closed 9
In progress 6

What the CFPB Complaint Record Shows for Law Offices of Hayt, Hayt & Landau, LLC

The CFPB Consumer Complaint Database has logged 131 complaints against Law Offices of Hayt, Hayt & Landau, LLC overall, with 36 of those filed in the trailing 12 months. Reports have come from consumers in 10 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Law Offices of Hayt, Hayt & Landau, LLC draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 14.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Law Offices of Hayt, Hayt & Landau, LLC have?

131 complaints have been filed against Law Offices of Hayt, Hayt & Landau, LLC with the CFPB overall - 36 of them in the past year.

Does Law Offices of Hayt, Hayt & Landau, LLC respond to complaints on time?

Law Offices of Hayt, Hayt & Landau, LLC's CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for Law Offices of Hayt, Hayt & Landau, LLC?

Among all products tied to Law Offices of Hayt, Hayt & Landau, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Law Offices of Hayt, Hayt & Landau, LLC?

Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Law Offices of Hayt, Hayt & Landau, LLC; the full issue list with counts is above.

How do I file a complaint against Law Offices of Hayt, Hayt & Landau, LLC?

You can file a complaint against Law Offices of Hayt, Hayt & Landau, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Law Offices of Hayt, Hayt & Landau, LLC?

Consumers in 10 states and territories have filed complaints about Law Offices of Hayt, Hayt & Landau, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Law Offices of Hayt, Hayt & Landau, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026