CFPB Consumer Complaint Profile
Law Offices of Robert J. Colclough, III
184 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 184
- Total complaints
- Mid-range
- 25
- Last 12 months
- 66.3%
- Timely response
- Bottom decile
- 24
- States affected
The verdict
Law Offices of Robert J. Colclough, III ranks #987 of 3,843 financial companies by CFPB complaint volume, with 184 complaints on record. It posts a 66.3% on-time response rate, the 5th percentile among companies with 100+ complaints.
- #987
- of 3,843 companies by volume
- 66.3%
- on time (5th pctile)
- Debt collection
- most-complained product
- 24
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Law Offices of Robert J. Colclough, III vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
66.3% Among the lowest higher than 5% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 14 |
| 2015 | 13 |
| 2016 | 4 |
| 2017 | 9 |
| 2018 | 11 |
| 2019 | 18 |
| 2020 | 16 |
| 2021 | 16 |
| 2022 | 12 |
| 2023 | 14 |
| 2024 | 24 |
| 2025 | 31 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Law Offices of Robert J. Colclough, III
184 complaints against Law Offices of Robert J. Colclough, III appear in the CFPB record, including 25 from the trailing year. The 24 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Law Offices of Robert J. Colclough, III posts a 66.3% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 9.1% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 10.9% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Law Offices of Robert J. Colclough, III have?
184 complaints have been filed against Law Offices of Robert J. Colclough, III with the CFPB overall - 25 of them in the past year.
Does Law Offices of Robert J. Colclough, III respond to complaints on time?
CFPB complaints against Law Offices of Robert J. Colclough, III draw a 66.3% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Law Offices of Robert J. Colclough, III?
Among all products tied to Law Offices of Robert J. Colclough, III, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Law Offices of Robert J. Colclough, III?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Law Offices of Robert J. Colclough, III; the full issue list with counts is above.
How do I file a complaint against Law Offices of Robert J. Colclough, III?
You can file a complaint against Law Offices of Robert J. Colclough, III directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Law Offices of Robert J. Colclough, III?
Consumers in 24 states and territories have filed complaints about Law Offices of Robert J. Colclough, III with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Law Offices of Robert J. Colclough, III: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (9.1% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.