CFPB Consumer Complaint Profile
Law Offices of Robert J. Colclough, III
184 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 184
- Total complaints
- 25
- Last 12 months
- 66.3%
- Timely response
- 24
- States affected
The verdict
Law Offices of Robert J. Colclough, III ranks #989 of 3,848 financial companies by CFPB complaint volume, with 184 complaints on record. It answers 66.3% of complaints on time - below the 93% median for companies with 100+ complaints.
- #989
- of 3,848 companies by volume
- 66.3%
- answered on time
- Debt collection
- most-complained product
- 24
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 14 |
| 2015 | 13 |
| 2016 | 4 |
| 2017 | 9 |
| 2018 | 11 |
| 2019 | 18 |
| 2020 | 16 |
| 2021 | 16 |
| 2022 | 12 |
| 2023 | 14 |
| 2024 | 24 |
| 2025 | 31 |
| 2026 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Law Offices of Robert J. Colclough, III
184 complaints against Law Offices of Robert J. Colclough, III appear in the CFPB record, including 25 from the trailing year. The 24 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Law Offices of Robert J. Colclough, III answers 66.3% of forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 9.1% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 10.9% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Law Offices of Robert J. Colclough, III have?
184 complaints have been filed against Law Offices of Robert J. Colclough, III with the CFPB overall - 25 of them in the past year.
Does Law Offices of Robert J. Colclough, III respond to complaints on time?
66.3% of the CFPB complaints against Law Offices of Robert J. Colclough, III get a response within the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Law Offices of Robert J. Colclough, III?
Among all products tied to Law Offices of Robert J. Colclough, III, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Law Offices of Robert J. Colclough, III?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Law Offices of Robert J. Colclough, III; the full issue list with counts is above.
How do I file a complaint against Law Offices of Robert J. Colclough, III?
You can file a complaint against Law Offices of Robert J. Colclough, III directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Law Offices of Robert J. Colclough, III?
Consumers in 24 states and territories have filed complaints about Law Offices of Robert J. Colclough, III with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~184)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.