CFPB Consumer Complaint Profile
Lazega & Johanson LLC
81 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 81
- Total complaints
- Mid-range
- 3
- Last 12 months
- 100%
- Timely response
- Top decile
- 8
- States affected
The verdict
81 CFPB complaints put Lazega & Johanson LLC at #1462 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #1462
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Lazega & Johanson LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 11 |
| 2015 | 9 |
| 2016 | 10 |
| 2017 | 6 |
| 2018 | 4 |
| 2019 | 8 |
| 2020 | 5 |
| 2021 | 6 |
| 2022 | 8 |
| 2023 | 7 |
| 2024 | 2 |
| 2025 | 3 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Lazega & Johanson LLC
Lazega & Johanson LLC carries 81 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "False statements or representation" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Lazega & Johanson LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 31.4% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 6.2%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Lazega & Johanson LLC have?
81 complaints have been filed against Lazega & Johanson LLC with the CFPB overall - 3 of them in the past year.
Does Lazega & Johanson LLC respond to complaints on time?
Lazega & Johanson LLC's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Lazega & Johanson LLC?
Among all products tied to Lazega & Johanson LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Lazega & Johanson LLC?
Consumers most often cite "False statements or representation" when complaining about Lazega & Johanson LLC; the full issue list with counts is above.
How do I file a complaint against Lazega & Johanson LLC?
You can file a complaint against Lazega & Johanson LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Lazega & Johanson LLC?
Lazega & Johanson LLC has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Lazega & Johanson LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (31.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Lazega & Johanson LLC have?
81 complaints have been filed against Lazega & Johanson LLC with the CFPB overall - 3 of them in the past year.
Does Lazega & Johanson LLC respond to complaints on time?
Lazega & Johanson LLC's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Lazega & Johanson LLC?
Among all products tied to Lazega & Johanson LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Lazega & Johanson LLC?
Consumers most often cite "False statements or representation" when complaining about Lazega & Johanson LLC; the full issue list with counts is above.
How do I file a complaint against Lazega & Johanson LLC?
You can file a complaint against Lazega & Johanson LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Lazega & Johanson LLC?
Lazega & Johanson LLC has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.