CFPB Consumer Complaint Profile

LendKey Technologies, Inc.

Consumers have filed 150 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

150
Total complaints
Mid-range
34
Last 12 months
96.7%
Timely response
Below median
30
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, LendKey Technologies, Inc. has accumulated 150 complaints, placing it #1097 by volume. It posts a 96.7% on-time response rate, the 37th percentile among companies with 100+ complaints.

#1097
of 3,843 companies by volume
96.7%
on time (37th pctile)
Student loan
most-complained product
30
states with complaints
C+
PlainCredit Trust Score
61/100
LendKey Technologies, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 96.7%
Share of complaints answered within the CFPB response window
Dispute Rate D 17.4%
Share of responses the consumer disputed (lower is better)
Relief Rate B+ 10.0%
Share of complaints closed with monetary or non-monetary relief

LendKey Technologies, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

96.7% Around the middle higher than 37% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 15 in 2024 to 25 in 2025 (2024 → 2025).

See the full year-over-year release diff

LendKey Technologies, Inc. timely response rate 96.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Student loan - Private student loan 94
Student loan - Non-federal student loan 20
Credit reporting or other personal consumer reports - Credit reporting 10
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 10
Debt collection - I do not know 6
Consumer Loan - Installment loan 3
Debt collection - Private student loan debt 3
Payday loan, title loan, or personal loan - Installment loan 2
Student loan - Federal student loan servicing 1
Debt collection - Other debt 1

Top Issues

1.Dealing with your lender or servicer 54
2.Struggling to repay your loan 30
3.Dealing with my lender or servicer 15
4.Incorrect information on your report 10
5.Getting a loan 8
6.Improper use of your report 8
7.Can't repay my loan 4
8.Attempts to collect debt not owed 4
9.Written notification about debt 4
10.Problem with a company's investigation into an existing problem 2

Complaints by Year

Year Complaints
2014 2
2015 5
2016 10
2017 11
2018 8
2019 10
2020 10
2021 17
2022 17
2023 7
2024 15
2025 25
2026year in progress 13

Complaints by State (Top 15)

Georgia 14
New Jersey 14
California 13
Pennsylvania 12
Virginia 11
Ohio 9
Texas 9
New York 7
North Carolina 7
Maryland 7
Washington 5
Minnesota 4
Michigan 4
South Carolina 4
Massachusetts 3

Company Responses

Closed with explanation 135
Closed with non-monetary relief 11
Closed with monetary relief 4

What the CFPB Complaint Record Shows for LendKey Technologies, Inc.

150 complaints against LendKey Technologies, Inc. appear in the CFPB record, including 34 from the trailing year. The 30 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Student loan," which sits at the top of the product breakdown. The specific issue named most within that category is "Dealing with your lender or servicer," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against LendKey Technologies, Inc. draw a 96.7% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 17.4% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 10% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does LendKey Technologies, Inc. have?

150 complaints have been filed against LendKey Technologies, Inc. with the CFPB overall - 34 of them in the past year.

Does LendKey Technologies, Inc. respond to complaints on time?

LendKey Technologies, Inc. has a 96.7% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for LendKey Technologies, Inc.?

The most complained-about product for LendKey Technologies, Inc. is "Student loan." You can view the full product breakdown on this page.

What is the most common complaint issue with LendKey Technologies, Inc.?

Consumers most often cite "Dealing with your lender or servicer" when complaining about LendKey Technologies, Inc.; the full issue list with counts is above.

How do I file a complaint against LendKey Technologies, Inc.?

You can file a complaint against LendKey Technologies, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about LendKey Technologies, Inc.?

The CFPB has recorded complaints against LendKey Technologies, Inc. from 30 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for LendKey Technologies, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (17.4% here).

Also handles Student loan

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does LendKey Technologies, Inc. have?

150 complaints have been filed against LendKey Technologies, Inc. with the CFPB overall - 34 of them in the past year.

Does LendKey Technologies, Inc. respond to complaints on time?

LendKey Technologies, Inc. has a 96.7% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for LendKey Technologies, Inc.?

The most complained-about product for LendKey Technologies, Inc. is "Student loan." You can view the full product breakdown on this page.

What is the most common complaint issue with LendKey Technologies, Inc.?

Consumers most often cite "Dealing with your lender or servicer" when complaining about LendKey Technologies, Inc.; the full issue list with counts is above.

How do I file a complaint against LendKey Technologies, Inc.?

You can file a complaint against LendKey Technologies, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about LendKey Technologies, Inc.?

The CFPB has recorded complaints against LendKey Technologies, Inc. from 30 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

LendKey Technologies, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.