CFPB Consumer Complaint Profile

Lenmo Inc

What 26 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

26
Total complaints
13
Last 12 months
65.4%
Timely response
16
States affected

The verdict

Lenmo Inc ranks #2541 of 3,848 financial companies by CFPB complaint volume, with 26 complaints on record. It answers 65.4% of complaints on time — below the 93% median for companies with 100+ complaints.

#2541
of 3,848 companies by volume
65.4%
answered on time
Payday loan, title l…
most-complained product
16
states with complaints
Lenmo Inc timely response rate 65.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Payday loan, title loan, personal loan, or advance loan — Payday loan 8
Payday loan, title loan, personal loan, or advance loan — Installment loan 6
Debt collection — Payday loan debt 4
Debt collection — Other debt 3
Payday loan, title loan, or personal loan — Installment loan 2
Money transfer, virtual currency, or money service — Virtual currency 1
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 1
Payday loan, title loan, personal loan, or advance loan — Other advances of future income 1

Top Issues

1.Took or threatened to take negative or legal action 6
2.Getting the loan 4
3.Loan payment wasn't credited to your account 3
4.Charged fees or interest you didn't expect 2
5.Was approved for a loan, but didn't receive the money 2
6.Can't contact lender or servicer 2
7.Fraud or scam 1
8.Communication tactics 1
9.Incorrect information on your report 1
10.Problems receiving the advance 1

Complaints by Year

Year Complaints
2019 1
2020 1
2022 2
2023 2
2024 6
2025 13
2026 1

Complaints by State (Top 15)

California 5
Ohio 3
New York 2
Florida 2
Texas 2
North Carolina 2
Utah 1
Pennsylvania 1
Georgia 1
Michigan 1
Minnesota 1
Wisconsin 1
Maryland 1
Virginia 1
South Dakota 1

Company Responses

Closed with explanation 26

What the CFPB Complaint Record Shows for Lenmo Inc

The CFPB Consumer Complaint Database has logged 26 complaints against Lenmo Inc overall, with 13 of those filed in the trailing 12 months. Reports have come from consumers in 16 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Payday loan, title loan, personal loan, or advance loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Lenmo Inc's timely response rate stands at 65.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Lenmo Inc have?

Lenmo Inc has 26 total consumer complaints filed with the CFPB, with 13 filed in the last 12 months.

Does Lenmo Inc respond to complaints on time?

Lenmo Inc has a 65.4% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Lenmo Inc?

The most complained-about product for Lenmo Inc is "Payday loan, title loan, personal loan, or advance loan." You can view the full product breakdown on this page.

What is the most common complaint issue with Lenmo Inc?

The most common issue reported by consumers about Lenmo Inc is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against Lenmo Inc?

You can file a complaint against Lenmo Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lenmo Inc?

Consumers in 16 states and territories have filed complaints about Lenmo Inc with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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