CFPB Consumer Complaint Profile

Leopold & Associates, LLC

What 17 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

17
Total complaints
Below average
1
Last 12 months
94.1%
Timely response
Below median
4
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

17 CFPB complaints put Leopold & Associates, LLC at #3073 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 94.1%, the 26th percentile for the 100+ complaint peer group.

#3073
of 3,843 companies by volume
94.1%
on time (26th pctile)
Debt collection
most-complained product
4
states with complaints
C-
PlainCredit Trust Score
50/100
Leopold & Associates, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 94.1%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Leopold & Associates, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

94.1% Around the middle higher than 26% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Leopold & Associates, LLC timely response rate 94.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Mortgage debt 6
Mortgage - Conventional home mortgage 4
Debt collection - Credit card debt 2
Credit reporting or other personal consumer reports - Credit reporting 1
Debt collection - I do not know 1
Mortgage - Other mortgage 1
Debt collection - Federal student loan debt 1
Debt collection - Other debt 1

Top Issues

1.Trouble during payment process 3
2.Attempts to collect debt not owed 3
3.False statements or representation 3
4.Written notification about debt 3
5.Took or threatened to take negative or legal action 2
6.Incorrect information on your report 1
7.Other 1
8.Struggling to pay mortgage 1

Complaints by Year

Year Complaints
2016 1
2018 4
2019 2
2020 4
2021 1
2023 1
2024 3
2025 1

Complaints by State (Top 15)

New York 12
New Jersey 3
Pennsylvania 1
Connecticut 1

Company Responses

Closed with explanation 17

What the CFPB Complaint Record Shows for Leopold & Associates, LLC

The CFPB Consumer Complaint Database has logged 17 complaints against Leopold & Associates, LLC overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Leopold & Associates, LLC draw a 94.1% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Leopold & Associates, LLC have?

17 complaints have been filed against Leopold & Associates, LLC with the CFPB overall - 1 of them in the past year.

Does Leopold & Associates, LLC respond to complaints on time?

Leopold & Associates, LLC has a 94.1% timely response rate to CFPB complaints.

What product generates the most complaints for Leopold & Associates, LLC?

Among all products tied to Leopold & Associates, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Leopold & Associates, LLC?

"Trouble during payment process" is the single most frequently cited issue in complaints against Leopold & Associates, LLC - see all issues and counts above.

How do I file a complaint against Leopold & Associates, LLC?

You can file a complaint against Leopold & Associates, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Leopold & Associates, LLC?

Consumers in 4 states and territories have filed complaints about Leopold & Associates, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Leopold & Associates, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Leopold & Associates, LLC have?

17 complaints have been filed against Leopold & Associates, LLC with the CFPB overall - 1 of them in the past year.

Does Leopold & Associates, LLC respond to complaints on time?

Leopold & Associates, LLC has a 94.1% timely response rate to CFPB complaints.

What product generates the most complaints for Leopold & Associates, LLC?

Among all products tied to Leopold & Associates, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Leopold & Associates, LLC?

"Trouble during payment process" is the single most frequently cited issue in complaints against Leopold & Associates, LLC - see all issues and counts above.

How do I file a complaint against Leopold & Associates, LLC?

You can file a complaint against Leopold & Associates, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Leopold & Associates, LLC?

Consumers in 4 states and territories have filed complaints about Leopold & Associates, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Leopold & Associates, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.