CFPB Consumer Complaint Profile

Liberty Career Finance, LLC

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

20
Total complaints
Mid-range
2
Last 12 months
100%
Timely response
Top decile
12
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Liberty Career Finance, LLC sits at #2861. For answering complaints on time it stands at the 86th percentile in the 100+ complaint peer group.

Credit reporting or …
most-complained product
GA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C
PlainCredit Trust Score
56/100
Liberty Career Finance, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Liberty Career Finance, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 9
Debt collection - Private student loan debt 3
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 3
Student loan - Private student loan 3
Student loan - Federal student loan servicing 1
Debt collection - I do not know 1

Top Issues

1.Incorrect information on your report 11
2.Problem with a company's investigation into an existing problem 2
3.Communication tactics 2
4.Attempts to collect debt not owed 1
5.Getting a loan 1
6.Took or threatened to take negative or legal action 1
7.Problem with a credit reporting company's investigation into an existing problem 1
8.Struggling to repay your loan 1

Complaints by Year

Year Complaints
2021 1
2022 2
2023 5
2024 9
2025 3

Complaints by State (Top 15)

Georgia 4
New Jersey 2
Illinois 2
Virginia 2
North Carolina 2
Arkansas 2
South Carolina 1
Texas 1
Tennessee 1
Missouri 1
Indiana 1
Ohio 1

Company Responses

Closed with explanation 20

What the CFPB Complaint Record Shows for Liberty Career Finance, LLC

Liberty Career Finance, LLC draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above the industry benchmark, which suggests its intake and escalation processes are functioning as designed. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Liberty Career Finance, LLC have?

The CFPB has logged 20 complaints against Liberty Career Finance, LLC to date, of which 2 came in over the last 12 months.

Does Liberty Career Finance, LLC respond to complaints on time?

Liberty Career Finance, LLC's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Liberty Career Finance, LLC?

The most complained-about product for Liberty Career Finance, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Liberty Career Finance, LLC?

"Incorrect information on your report" is the single most frequently cited issue in complaints against Liberty Career Finance, LLC - see all issues and counts above.

How do I file a complaint against Liberty Career Finance, LLC?

You can file a complaint against Liberty Career Finance, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Liberty Career Finance, LLC?

Consumers in 12 states and territories have filed complaints about Liberty Career Finance, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Liberty Career Finance, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.