CFPB Consumer Complaint Profile
Line Financial, PBC
27 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 27
- Total complaints
- Mid-range
- 17
- Last 12 months
- 100%
- Timely response
- Top decile
- 16
- States affected
The verdict
Line Financial, PBC ranks #2473 of 3,843 financial companies by CFPB complaint volume, with 27 complaints on record. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #2473
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Payday loan, title l…
- most-complained product
- 16
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Line Financial, PBC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 7 |
| 2025 | 14 |
| 2026year in progress | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Line Financial, PBC
27 complaints against Line Financial, PBC appear in the CFPB record, including 17 from the trailing year. The 16 states and territories represented put this footprint in multi-regional territory. "Payday loan, title loan, personal loan, or advance loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Can't stop withdrawals from your bank account," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Line Financial, PBC posts a 100% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 51.9%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Line Financial, PBC have?
The CFPB has logged 27 complaints against Line Financial, PBC to date, of which 17 came in over the last 12 months.
Does Line Financial, PBC respond to complaints on time?
Line Financial, PBC's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Line Financial, PBC?
The most complained-about product for Line Financial, PBC is "Payday loan, title loan, personal loan, or advance loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Line Financial, PBC?
The most common issue reported by consumers about Line Financial, PBC is "Can't stop withdrawals from your bank account." All complaint issues are listed above with their counts.
How do I file a complaint against Line Financial, PBC?
You can file a complaint against Line Financial, PBC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Line Financial, PBC?
Consumers in 16 states and territories have filed complaints about Line Financial, PBC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Payday loan, title loan, personal loan, or advance loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Line Financial, PBC have?
The CFPB has logged 27 complaints against Line Financial, PBC to date, of which 17 came in over the last 12 months.
Does Line Financial, PBC respond to complaints on time?
Line Financial, PBC's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Line Financial, PBC?
The most complained-about product for Line Financial, PBC is "Payday loan, title loan, personal loan, or advance loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Line Financial, PBC?
The most common issue reported by consumers about Line Financial, PBC is "Can't stop withdrawals from your bank account." All complaint issues are listed above with their counts.
How do I file a complaint against Line Financial, PBC?
You can file a complaint against Line Financial, PBC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Line Financial, PBC?
Consumers in 16 states and territories have filed complaints about Line Financial, PBC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.