CFPB Consumer Complaint Profile
LL Services Parent LLC
Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 14
- Total complaints
- Below average
- 3
- Last 12 months
- 100%
- Timely response
- Top decile
- 6
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, LL Services Parent LLC sits at #3314. Its on-time response record is at the 86th percentile among companies with 100+ complaints.
- Credit reporting or …
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
LL Services Parent LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 3 |
| 2022 | 2 |
| 2023 | 4 |
| 2024 | 1 |
| 2025 | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for LL Services Parent LLC
LL Services Parent LLC draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Improper use of your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does LL Services Parent LLC have?
14 complaints have been filed against LL Services Parent LLC with the CFPB overall - 3 of them in the past year.
Does LL Services Parent LLC respond to complaints on time?
LL Services Parent LLC's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.
What product generates the most complaints for LL Services Parent LLC?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against LL Services Parent LLC than any other product - see the full breakdown above.
What is the most common complaint issue with LL Services Parent LLC?
"Improper use of your report" is the single most frequently cited issue in complaints against LL Services Parent LLC - see all issues and counts above.
How do I file a complaint against LL Services Parent LLC?
You can file a complaint against LL Services Parent LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about LL Services Parent LLC?
Consumers in 6 states and territories have filed complaints about LL Services Parent LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.