CFPB Consumer Complaint Profile
Lockhart Mediation Services
Behind the 13 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 13
- Total complaints
- Below average
- 5
- Last 12 months
- 46.2%
- Timely response
- Bottom decile
- 9
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Lockhart Mediation Services has accumulated 13 complaints, placing it #3408 by volume. Its on-time response rate is 46.2%, the 3rd percentile among companies with 100+ complaints.
- #3408
- of 3,843 companies by volume
- 46.2%
- on time (3rd pctile)
- Debt collection
- most-complained product
- 9
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Lockhart Mediation Services vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
46.2% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 6 |
| 2024 | 2 |
| 2025 | 4 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Lockhart Mediation Services
The CFPB Consumer Complaint Database has logged 13 complaints against Lockhart Mediation Services overall, with 5 of those filed in the trailing 12 months. Reports have come from consumers in 9 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Taking/threatening an illegal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Lockhart Mediation Services posts a 46.2% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 16.7% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Lockhart Mediation Services have?
Lockhart Mediation Services has 13 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.
Does Lockhart Mediation Services respond to complaints on time?
CFPB complaints against Lockhart Mediation Services draw a 46.2% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Lockhart Mediation Services?
"Debt collection" draws more CFPB complaints against Lockhart Mediation Services than any other product - see the full breakdown above.
What is the most common complaint issue with Lockhart Mediation Services?
The most common issue reported by consumers about Lockhart Mediation Services is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.
How do I file a complaint against Lockhart Mediation Services?
You can file a complaint against Lockhart Mediation Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Lockhart Mediation Services?
The CFPB has recorded complaints against Lockhart Mediation Services from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Lockhart Mediation Services: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (16.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Lockhart Mediation Services have?
Lockhart Mediation Services has 13 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.
Does Lockhart Mediation Services respond to complaints on time?
CFPB complaints against Lockhart Mediation Services draw a 46.2% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Lockhart Mediation Services?
"Debt collection" draws more CFPB complaints against Lockhart Mediation Services than any other product - see the full breakdown above.
What is the most common complaint issue with Lockhart Mediation Services?
The most common issue reported by consumers about Lockhart Mediation Services is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.
How do I file a complaint against Lockhart Mediation Services?
You can file a complaint against Lockhart Mediation Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Lockhart Mediation Services?
The CFPB has recorded complaints against Lockhart Mediation Services from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.